Office Manager

JCTM; Washington (District of Columbia); On-site; USD 60,000 - 85,000; Full time

Job summary

JCTM, Washington, DC, seeks an Office Manager to support Strategic Systems Programs Headquarters with high-level schedules, secure meetings, and mission-critical correspondence.

You will manage calendars, prepare ECQs, ensure security access, and coordinate across branches, enabling executive decision-making. The role emphasizes confidentiality, compliance with Navy protocols, and professional growth.

Qualifications

• Active Secret Security Clearance required.
• 4+ years of administrative experience.
• Experience supporting executive personnel.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Experience with DTS and Navy Correspondence Manual.
• Ability to meet deadlines with independent judgment and initiative.

Responsibilities

• Provide administrative and records management support per Navy and SSP protocols.
• Arrange travel via DTS and complete Navy training.
• Maintain branch records and file documentation per SECNAV directives.
• Schedule secure meetings and conferences, and track action items.
• Manage executive calendars and adapt to mission requirements.
• Draft and edit technical correspondence, reports, and presentations.
• Coordinate with security for visit requests in DISS.
• Assist with procurement of office supplies and day-to-day logistics.
• Promote cross-branch alignment and resolve office challenges.

Skills

Independent judgment

Executive coordination

Administrative excellence

Education

Associate’s Degree (Bachelor’s preferred) or equivalent experience

Tools

Defense Travel System (DTS)

Navy Correspondence Manual

Security access control systems

Job description

What if your organizational, communication, and executive coordination skills could directly support national defense missions? JCTM is seeking skilled and motivated Office Managers to provide critical administrative and operational support to key leadership at Strategic Systems Programs Headquarters (SPHQ) in Washington, DC. In this role, you will manage high-level schedules, orchestrate secure meetings, prepare mission-critical correspondence, and ensure seamless office operations that enable strategic alignment and decision-making across technical and administrative divisions.

Build Your Career:

At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.

As an Office Manager with JCTM, you will support multiple branches within SPHQ by facilitating operational workflows, preparing Executive Core Qualifications (ECQs), and coordinating mission-focused tasks. You will be instrumental in enabling executive decision-making by managing correspondence, records, security access, and classified meetings with precision and confidentiality.

Key Responsibilities:

• Provide full-spectrum administrative and records management support in compliance with Navy and SSP documentation protocols.
• Make travel arrangements via the Defense Travel System (DTS), and complete associated Navy-mandated training (SMARTS, SEAS).
• Maintain branch records and file documentation in accordance with SECNAV directives.
• Organize, schedule, and coordinate secure meetings, conferences, and VTCs, including developing agendas and tracking action items.
• Manage appointment calendars, prioritize executive schedules, and adjust as mission requirements evolve.
• Compose and edit technical correspondence, reports, and presentations from multiple data sources.
• Support cybersecurity and information assurance compliance by coordinating with security protocols, including processing visit requests in DISS.
• Perform security escort duties where a Final Security Clearance is held.
• Assist with procurement of office supplies, maintenance of rosters, and day-to-day logistical needs.
• Promote cross-branch alignment by sharing information and reinforcing organizational cohesion.
• Serve as a key point of contact for resolving office challenges, providing independent judgment and decision‑making.

State-of-the-Art Technology:

Expand your expertise working with enterprise government systems such as DTS, DISS, SMARTS, SEAS, and more. Leverage these tools to enhance efficiency and ensure compliance with security and administrative protocols.

New Skills:

This role offers opportunities to engage with high-level government operations, develop ECQs aligned with OPM guidelines, and gain experience in executive-level correspondence and secure information handling.

Room to Grow:

You will have opportunities to expand your administrative leadership, take on cross-functional responsibilities, and contribute to JCTM’s mission of supporting critical national defense operations. This position is ideal for candidates eager to make a measurable impact through precision, reliability, and initiative.

You Have

• Active Secret Security Clearance.
• Associate’s Degree (Bachelor’s preferred) or equivalent experience.
• 4+ years of administrative experience.
• Prior experience supporting executive personnel.
• Strong skills in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Experience with Defense Travel System (DTS) and Navy Correspondence Manual.
• Ability to work under strict deadlines with independent judgment and initiative.

Nice to Haves

• Knowledge of Navy and DoD policies, records management, and government correspondence.
• Prior work with Strategic Systems Programs (SSP) or similar DoD agencies.

Clearance

Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. A Secret Clearance is required.

Equal Opportunity Employer Statement

JCTM is an Equal Opportunity Employer that values diversity, inclusion, and professional growth. We empower our employees to drive positive change while supporting the safety and security of our nation.