Office Manager

IICRC; Warsaw (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free food & snacks

Opportunity for advancement

Bonus based on performance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Kosciusko and Noble Counties is seeking an Office Manager to lead the franchise office team. You will hire, coach, and motivate staff, oversee all accounting and administrative tasks, and drive customer satisfaction.

The role requires supervisory experience, strong communication, and exceptional organization in a fast-paced environment. Competitive compensation and benefits accompany career progression.

Qualifications

• High school diploma or GED; higher degree preferred.
• At least 1 year of management or supervisory experience.
• At least 3 years of customer service and/or office-related experience.
• Excellent written and verbal communication skills.
• Strong organization and planning with attention to detail.

Responsibilities

• Assist in hiring personnel and ensure employment best practices.
• Manage the training and development plans for team.
• Oversee performance management for team.
• Deliver financial reporting as needed.
• Verify and analyze franchise performance reports.

Skills

Leadership

Communication

Organization

Customer service

Time management

Education

High school diploma/GED

Associate or Bachelor's degree preferred

Tools

Accounting software

MS Office

Job description

Replies within 24 hours

Benefits:

• Free food & snacks
• Opportunity for advancement
• Bonus based on performance

SERVPRO of Kosciusko and Noble Counties is hiring an
Office Manager!

Benefits

SERVPRO of Kosciusko and Noble Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the
Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO Franchise office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

• Assist in hiring personnel and ensure employment best practices and compliance
• Manage the training and development plans for team
• Oversee performance management for team
• Deliver financial reporting as needed
• Verify and analyze franchise performance reports

Position Requirements

• High school diploma/GED; Associate degree or Bachelor's degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 year of customer service and/or office-related experience
• Excellent written and verbal communication skills
• Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! You're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.