Office Manager

Compass Experience Labs; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare practice is seeking a Client Scheduler & Office Manager to enhance client onboarding and scheduling. This fully remote role requires strong communication and organizational skills, with flexible hours and the potential for growth. Ideal candidates will have experience in healthcare support and a client-focused attitude.

Qualifications

• 1+ year of experience in a similar role (healthcare preferred).
• Strong multitasking and organizational abilities.

Responsibilities

• Schedule clients with the right therapist based on fit and availability.
• Respond promptly to leads via email and phone.

Skills

Communication

Organization

Tech-savvy

Client-focused

Education

Healthcare experience

Tools

Gmail

Google Workspace

Slack

ZocDoc

Therapy Notes

Headway

Job description

Office Manager (Remote)

Canino Psychotherapy is a well-established private practice based in Dumbo, Brooklyn. Since 2005, we’ve grown to a team of over 65 therapists and are known for providing exceptional care with kindness, respect, and professionalism.

We’re currently hiring a Client Scheduler & Office Manager to support our expanding practice. This person will play a vital role in client onboarding, scheduling, and daily operations—helping us provide seamless care and a welcoming experience from the first point of contact.

What You’ll Do

1. Schedule clients with the right therapist based on fit and availability
2. Respond promptly to leads via email and phone, converting inquiries into new clients
3. Coordinate and manage therapists’ calendars
4. Assist clients with onboarding, insurance questions, and general support
5. Verify insurance benefits and resolve basic billing or coverage issues
6. Use scheduling tools and platforms such as ZocDoc, Therapy Notes, and Headway
7. Communicate clearly and helpfully with both clients and therapists

What We’re Looking For

• Strong communication skills, both written and verbal
• Extremely detail-oriented and organized (Type A is a plus!)
• Tech-savvy, with experience using Gmail, Google Workspace, Slack, and scheduling software
• Familiarity with health insurance basics and client billing support
• Ability to follow up quickly and thoughtfully with leads and current clients
• A helpful, client-focused attitude and an interest in mental health and wellness
• Previous experience in a scheduling, office management, or healthcare support role (preferred)

Role Details

• Part-time to start (3–4 days/week), with the potential to grow
• Flexible hours between 8am–8pm
• Fully remote – no location preference
• Independent contractor or part-time employee setup, depending on fit

Qualifications

• 1+ year of experience in a similar role (healthcare preferred)
• Strong multitasking and organizational abilities
• Fluent in English
• Self-starter comfortable working independently in a remote setting

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Strategy/Planning and Information Technology

Industries

• Consumer Services