Office Manager

Lake Centre for Rehab; The Villages (FL); On-site; Full time

Job summary

A leading company in physical therapy is seeking a Full Time Office Manager to oversee front office operations in a supportive, family-like environment. The ideal candidate will have previous supervisory experience, strong customer service skills, and a positive demeanor. Join us to help improve patient care and contribute to a vibrant workplace culture.

Benefits

Employee-centric work culture

Medical, dental, vision insurance

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Qualifications

• Minimum 1 year front office experience in a physical therapy or medical setting.
• Minimum 1 year supervisory experience.

Responsibilities

• Supervise front office staff and ensure responsibilities are delegated.
• Schedule patients, verify insurance, and collect co-pays.
• Maintain a welcoming front office atmosphere.

Skills

Customer service

Effective communication

Organizational skills

Multi-tasking

Positive attitude

Education

High School Diploma or equivalent

Job description

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Overview

Lake Centre Rehab, a member of the Confluent Health family, is looking for a Full Time Front Office Manager to join our team!

At LCR, you’ll find an amazing culture because we want our employees to love coming to work and do what they love—helping our patients get back to their everyday lives. We provide a fun, family-like environment, support, career growth opportunities, and unmatched resources to do amazing work!

• Full Time
• Pay Rate: ~$17-$20/Hour BOE
• Clinic: Brownwood
• Location: The Villages, Florida 32163

Benefits

• Employee-centric work culture
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks
• And more!

Responsibilities

Summary of Job: The Office Manager (OM) works under the direct supervision of the Clinic Director or Assistant Director. Duties include supervising front office staff, greeting patients, answering phones, scheduling patients, verifying insurance, and collecting co-pays. The OM sets the tone of the clinic and must be cheerful and welcoming at all times.

Duties and Responsibilities:

• Telephone etiquette
• Computer usage
• Emails - check daily and make timely responses
• Clean front office work area and waiting area
• Schedule patients
• Verify insurance
• Make follow-up calls on patients and insurance
• Pre-authorizations for PPO, Tricare, and workers' comp
• Collection of co-pays and co-insurance
• Work closely with Billing office
• Enter PTPN foto intakes, follow-ups, discharges
• Manage front office and clinic supplies inventories
• Supervise front office staff and ensure responsibilities are delegated and followed through
• Work harmoniously with Director and co-workers
• Set example for clinic staff
• Develop rapport with Office Managers and share ideas
• Assist with training front office staff
• Other duties as assigned

Qualifications

Education and Experience: High School Diploma or equivalent, 1 year minimum front office experience in a physical therapy or medical setting, 1 year supervisory experience.

Qualifications:

• Interest in physical therapy or related medical field
• Outstanding customer service skills
• Cheerful, positive attitude
• Willingness to go the extra mile
• Professional appearance
• Ability to multi-task and organize
• Effective communication skills
• Ability to work harmoniously with patients and staff
• Willingness to pitch in as needed

Amazing Front Office Manager Apply Now!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Physical, Occupational and Speech Therapists