At MyBrand, we believe in the power of connection: It’s at the core of everything we do. At MyBrand, we design, source, and distribute branded products that drive an impact. Our work is centered on building and maintaining trusted partnerships with our clients, vendors, and team members. We strive to provide creative solutions, exceptional service, and “It’s All Good!®” spirit and energy in all we do.
The Purpose of This Role
This role exists so every team member works in an office that is organized, welcoming, and ready for clients, vendors, and guests. The Office Manager runs MyBrand’s office and on-site storage space, connects the team through meetings, events, and recognition, and handles the details that support team members, from a new hire’s first day to business travel. The role supports Human Resources, keeps office routines simple and documented with SOPs, AI, and automation, sees office projects through, and flexes to meet current business priorities. In every part of the work, this role serves as steward of the team experience and the It’s All Good!® spirit of the office.
What You’ll Own
Keep the Office Show-Ready
- Set the stage — maintain a show-ready office that reflects MyBrand’s It’s All Good!® values of fun, creative, and good
- Refresh the showroom — partner with the Merchandising Manager on showroom and seasonal refreshes, set expectations and timelines, and support carrying out the merchandising plan on the floor
- Manage the facility — coordinate maintenance, repairs, and cleaning services with facility vendors to keep the office safe and secure
- Notice the details — spot the small things others walk past and fix them or bring forward a plan when the fix is beyond the role’s scope
- Welcome every guest — provide front-desk coverage, greet visitors with It’s All Good!® spirit and energy, and manage the office opening and closing schedule
- Stock and organize — order and track supplies and equipment as approved and keep on-site storage orderly per the SOP
- Keep office technology working — serve as the on-site first line for office equipment such as printers, conference room technology, and Wi‑Fi, and route anything beyond a quick fix to the in‑house technology point of contact
Keep It Fun, Creative & Good
- Coordinate meetings and events — partner with each event’s owner on space, food, setup, and takedown, and maintain the company calendar
- Celebrate milestones — coordinate recognition such as Brandiversaries, team gifting, and holiday cards
- Support giving back — help carry out MyBrand’s charitable giving strategy and share quarterly volunteer time off options
Support Team Members & Human Resources
- Prepare for day one — partner with Human Resources on onboarding, set up workspaces, and keep Favorite Things Kits, Goodify bags, and guest kits ready
- Back up technology setup — support new team member IT setup and offboarding with MyBrand’s IT partner per the SOP
- Support Human Resources — attend operations team meetings, keep company contact and technology lists current, and assist with administrative tasks as needed
- Coordinate business travel — book flights, lodging, ground transportation, and itineraries through preferred travel partners, including vendor tours
Improve the Process
- Simplify and document — use AI and automation to remove friction and maintain Office Management SOPs
- Find a better way — look for office improvements and see office projects through
- Use AI responsibly — review AI output before it is used and keep company data within approved tools
Support Current Business Priorities
- Flex to business needs — step in to assist with projects and company objectives as priorities shift and help carry them to completion
The responsibilities above are the essential functions of this role.
The Human Skills
- Curiosity — You ask how the office could run more smoothly and look for better tools to help
- Creativity — You turn meetings and celebrations into experiences people remember
- Compassion — You notice what team members need and help every person feel welcome
- Communication — You keep the team informed about what’s happening, when, and where
- Discernment — You protect confidential information and know what needs attention first
Qualifications
Required:
- Experience in office management and/or administrative work
- Strong attention to detail, organization, and follow-through
- Proficiency with Google Workspace, with the ability to quickly learn a variety of platforms and technologies
- Use of AI tools to accelerate work — or eagerness to learn
- Upholds the highest ethical and leadership standards with a reputation for trustworthiness
- Uses discretion when receiving and working with confidential information and/or issues
Preferred:
- Bachelor’s degree in business or a related field
Where This Role Sits
This is a part‑time standalone seat with no direct reports. The role reports to the Talent and Knowledge Manager. It partners with every MyBrand team and regularly interacts with vendors, clients, and guests.
Location & Schedule:
In person Monday–Friday, approximately 25-30 hours per week, with core hours of 9:00 a.m.–3:30 p.m. All training is done in the office.
Physical Requirements:
Standard office environment; extended computer use; regular movement throughout the office; occasional lifting up to 25 pounds.
Values Alignment
- Grateful — Is humble and genuinely appreciative
- Excellence — Holds a high bar for performance and keeps raising it
- Team — Is a WE person who works collaboratively to achieve MyBrand goals
- Trust — Is honest, capable, reliable, and always above board
- Own It & Grow — Takes responsibility and embraces learning & growth
- Innovator — Operates in a creative orientation, experiments with innovative solutions, seeks feedback and adapts
This job description provides a general summary of the major duties and responsibilities of the role. It is not intended to be an exhaustive list of all tasks. Duties, responsibilities, and activities may be amended to meet the needs of the business. MyBrand is proud to be an Equal Opportunity Employer.