Sales & Merchandising Assistant

MyBrandPromo Inc.; Missouri; Hybrid; USD 30,000 - 48,000; Full time

Job summary

MyBrand is seeking a Sales & Merchandising Assistant to support Account Managers and Executives with sourcing, pricing, order entry, shipping, and administrative tasks. You will help set up new clients and vendors, manage project workflows, and ensure accurate pricing and inventory information across decks and orders.

The role requires collaboration with Account Managers, Project Management, E-commerce, Creative Services, and Finance.

Qualifications

• Bachelor’s degree in business or related field required or preferred.
• Strong proficiency with Google Suite and Microsoft Office.
• Experience with data entry and/or project management software preferred.
• Upholds high ethical standards and trustworthiness.

Responsibilities

• CLIENT JOBS & PROJECT EXECUTION: Deliver exceptional client service and innovative solutions to grow the client’s business.
• Meet deadlines and proactively seek extensions when needed.
• Review sourcing documents and confirm inventory availability.
• Source alternatives and obtain approval from Account Manager for replacements.
• Prepare client decks with accurate pricing and ensure consistency and accuracy.

Education

Bachelor’s degree in business or related area

Tools

Google Suite

Microsoft Office

Project management software

Data entry

Job description

At MyBrand, we believe in the power connection: It’s at the core of everything we do. MyBrand is a Brand Solutions Company centered upon building and maintaining trusted partnerships with our clients, vendors, and team members. We strive to provide creative solutions, exceptional service, and "It's All Good! ® " spirit and energy in all we do.

Role Responsibilities

The primary role of the Sales & Merchandising Assistant is to support Account Manager(s) and/or Executives with sourcing, deck-building/pricing, order entry, shipping, and administrative support allowing MyBrand to fulfill our Client Promise as a trusted partner in finding the most impactful way to grow our client's brand through creative solutions, exceptional service and "It's All Good! ® " teamwork. Key responsibilities include: facilitate new client and vendor set-up, monitor/manage Click-Up boards, provide accurate and timely follow-up, manage action items, source items as needed, ensure accurate pricing and available inventory, prepare client decks, enter orders, and demonstrate values-based GET TO attributes.

Sales & Merchandising Assistants closely partner with Account Managers/clients and manage effective handoffs with Project Management, E-commerce, Creative Services, and Finance team members. This role also interacts with suppliers, manufacturers, and guests.

Major Responsibilities:

CLIENT JOBS & PROJECT EXECUTION: Provide our clients exceptional service and the most innovative and creative solutions designed to grow their business and make an impact.

• Meet or exceed deadlines; proactively request clear extensions when warranted
• Receive and review Sourcing Document
• Confirm available inventory of items
• Re-source un-available items and recommend replacements to Account Manager for approval
• Prepare client decks according to the Sourcing Document including accurate pricing
• Quality check the client deck for consistency and accuracy
• Create Mock-Ups - Ensure brand guideline adherence
• Provide deck to Account Manager for review prior to send off to client
• Participate in Design for Impact/Design Thinking Process creative and product development ideation
• Provide solutions for challenges
• Accurately set up new clients, client contacts, and new vendor requests

SOURCING & ORDER MANAGEMENT

• Respond to proof approvals
• Sample and Prototype Management
• Enter orders per the Sales Order Checklist, ensuring:
• Manage drop ship list spreadsheets, purchase orders, and warehouse data
• Handle formal quotes/proforma invoices and delegated kitting/cross-dock quotes
• Use Overseas Quote Template and ensure compliance if process is delegated to you
• Follow Distributor Billing process for any orders being billed to a 3rd party

SUPERB COMMUNICATIONS & PROMISE MANAGEMENT MyBrand clients and Account Managers expect superb communications and follow-through so they never have to worry or follow-up on requests. As such, this role requires superb communications and promise management whether working in-office or virtually.

• Ensure client experience is delivered with excellence
• Gather missing data needed for shipping, invoicing, or warehouse coordination

Team Communication & Accountability

• Job Tracker - Provide reliable task updates; follow through on information received from Project Management or Finance following order entry. Escalate to AM if required
• Seek and apply feedback from assigning Account Managerss on project work
• Participate in Cross Functional meetings to deliver an excellent client experience, build team trust, and address workload, feedback, and process improvements

ClickUp Task Management

• Manage ClickUp board - Monitor and respond to ClickUp tasks assigned ensuring all aspects of opportunity are monitored and appropriate action moves tasks efficiently through the workflow

Qualifications

• Bachelor’s degree in business or related area preferred
• Experience in Google Suite and Microsoft Office preferred
• Experience with data entry and/or project management software preferred
• Upholds highest ethical and leadership standards with reputation for trustworthiness