Office Manager

Talentify; Reno (NV); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid time off

401(k)

Flexible schedule

Training & development

Job summary

Talentify in Reno, NV seeks an experienced Branch Manager to direct all branch activities and drive exceptional customer service while growing revenue. You will lead teams, recruit staff, manage budgets, and implement sales strategies to achieve targets.

The role requires travel for training, fluency in English and Spanish, and a focus on safe, compliant operations in a busy branch environment.

Qualifications

• 3-5 years of business management experience preferred
• Fluent in English and Spanish
• P&L and asset management experience in sales management strongly preferred
• Experience setting and surpassing aggressive sales, service and profit goals
• Job requires travel as necessary for training purposes

Responsibilities

• Build and lead teams, and deliver superior customer service.
• Recruit, interview, and hire the branch staff.
• Ensure safety and compliance in daily operations.
• Lead safety discussions and reinforce safety messages.
• Direct development and implementation of sales/marketing strategies.
• Oversee branch office functions including phone, clerical, and collections.
• Prepare annual budget and monthly projections.
• Evaluate performance and administer disciplinary actions per policy.

Skills

Team leadership

Sales management

Recruiting

Budgeting

Safety compliance

Fluent English

Spanish

Job description

Benefits:

• Paid time off
• 401(k)
• Flexible schedule
• Training & development

Position Overview:

Direct the overall activities of the branch to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish. Works in a Branch with up to $1 Million in Revenue. Work hours are Monday through Friday 8-5.

Responsibilities:

1. Build and lead teams, and deliver superior customer service.
2. Recruit, interview, and hire the branch sales, service, and office staff.
3. Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
4. Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
5. Directs the development and implementation of all sales/marketing strategies utilized by the branch.
6. Oversees branch office functions including phone service standards, clerical services, and collections.
7. Prepares annual budget and monthly projections.
8. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.

Education and Experience Requirements

• 3-5 years of business management experience preferred
• Fluent in English and Spanish
• P & L and asset management and experience in sales management strongly preferred
• Experience setting and surpassing aggressive sales, service, and profit goals
• Job requires travel as necessary for training purposes

Knowledge, Skills and Abilities

• Possess and applies knowledge of management skills in the completion of ongoing tasks and project.
• Demonstrates knowledge of organizations business practices, issues faced, and problem resolution

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Disclaimer: As the owner and personnel manager of your franchised business, you have both the right and responsibility to select and control your employees, establish your employment policies and practices (including pay practices), develop your employee relations, and comply with all federal, state, and local employment laws. The information contained in these documents is provided merely for informational purposes, the use of this sample by you is not required under your franchise agreement, and this sample is intended to serve only as an aid to you in deciding how to operate your business. You are not required to use any of the information contained in this sample, but we invite and encourage you to review the information provided and incorporate into your own personnel practices any material you feel is appropriate for your operation. You are free to modify the material, of course, to reflect your individual business. Remember that employment laws and practices change over time and vary significantly from state to state, so you should consult an employment law attorney in your state to determine the appropriateness of practices, policies, and forms for your business. There is no guarantee that following the recommendation will result in business success or that your results will be the same as other franchisees or company stores. Success is determined by many factors including market conditions which may vary widely as well as individual talents and effort.