Office Manager

Ohio State University; North Carolina; On-site; USD 42,000 - 65,000; Full time

Job summary

Ohio State University in United States (North Carolina) seeks an Office Manager for the FAES | Dean-VP Operating. The role is the primary administrative and operational coordinator for the Dean's suite, delivering exceptional customer service and supporting executive activities.

You will manage front-office operations, coordinate travel and meetings, supervise student staff, and collaborate with HR, Finance, and Facilities to maintain a professional, efficient workplace.

Responsibilities

• Welcomes and assists visitors, guests, and stakeholders, representing the college with professionalism and discretion.
• Manages front-office operations, coordinating staffing during leave and university breaks.
• Responds to inquiries via the college's main line, researches issues, provides information, and directs inquiries to appropriate units.
• Coordinates scheduling and use of the executive boardroom, including calendar management, meeting prep, room setup/breakdown, tech support, and hospitality.
• Provides logistical and administrative support for executive meetings and special events hosted by the Dean's Office.
• Manages office operations and resources, including inventory control and procurement of office supplies and materials.
• Ensures compliance with university policies on promotional item distribution, maintains records, and collaborates with HR and Finance for reporting.
• Oversees organization and appearance of shared workspaces, storeroom, kitchen, and reception areas.
• Coordinates travel arrangements for college leadership and invited guests, processes expenditures and reimbursements, and manages purchasing card transactions.
• Assists with preparation of executive briefings, meeting materials, reports, and presentations for leadership.
• Serves as liaison with Facilities Operations and other service providers to coordinate tech support and timely resolution of service requests.
• Oversees mail distribution and provides broad administrative support to managers and leadership team members.
• Provides day-to-day supervision of 1-2 student employees, including assigning work and ensuring high-quality customer service.
• Supports college-wide events and staff by assisting with staffing, registration, guest engagement, and operational logistics; may require after-hours work.
• Acts as Building Coordinator for the Agricultural Administration Building and liaises with university facilities partners.

Job description

Job Title

Office Manager

Department

FAES | Dean-VP Operating

Under the direction of the Chief of Staff for the College of Food, Agricultural, and Environmental Sciences (CFAES), the Office Manager for the Office of the Vice President and Dean serves as the primary administrative and operational coordinator for the Dean's suite. This position plays a critical role in ensuring the efficient daily operation of the executive office, delivering exceptional customer service, supporting executive-level activities, and maintaining a welcoming and professional environment for internal and external stakeholders.

• Serves as the first point of contact for the Office of the Vice President and Dean, welcoming and assisting visitors, guests, and stakeholders while representing the college with a high level of professionalism and discretion.
• Manages reception operations to ensure continuous front-office coverage, coordinating staffing during leave periods and university breaks.
• Responds to inquiries received through the college's main telephone line, independently researching issues, providing information, and directing inquiries to the appropriate units and departments.
• Coordinates scheduling and utilization of the executive boardroom, including calendar management, meeting preparation, room setup and breakdown, technology support, and hospitality arrangements.
• Provides logistical and administrative support for executive meetings and special events hosted by the Dean's Office.
• Manages office operations and resources, including inventory control and procurement of office supplies, publications, promotional materials, and related resources.
• Ensures compliance with university policies governing promotional item distribution, maintains accurate records, and collaborates with Human Resources and Finance teams to complete required reporting.
• Oversees the organization, stocking, and appearance of shared office spaces, including the storeroom, workroom, kitchen, and reception areas, ensuring a functional and professional workplace environment.
• Coordinates travel arrangements for college leadership and invited guests, processes expenditures and reimbursements, prepares and submits expense reports, and administers purchasing card transactions in accordance with university fiscal policies and procedures.
• May assist with the preparation of executive briefings, meeting materials, reports, and presentations for the Vice President and Dean, Chief of Staff, or other leaders in Dean's office.
• Serves as a liaison with the Office of Technology and Digital Innovation and other service providers to coordinate technology support, report issues, and facilitate timely resolution of service requests.
• Oversees incoming and outgoing mail distribution and provides a broad range of administrative support to managers and leadership team members, including calendar coordination, meeting logistics, and event preparation.
• Provides direct supervision and day-to-day management of 1 or 2 student employees supporting office operations, including assigning work, training, monitoring performance, and ensuring high-quality customer service.
• Supports college-wide events and special programs by assisting with event staffing, registration, guest engagement, and operational logistics; may occasionally work outside standard business hours to support key college initiatives and events.
• Serves as the designated Building Coordinator for the Agricultural Administration Building and acts as the primary liaison between building occupants and university facilities partners.
• Coordinates facility communications, maintenance and repair requests, building access issues, and space-related concerns.
• Maintains comprehensive knowledge of building systems, access controls, security protocols, departmental spaces, and specialized areas.
• Collaborates closely with Facilities Operations and Development to support a safe, secure, and well-maintained environment.
• Manages key and building access control processes for the Dean's