Direct Support Professional

Jewish Board; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

The Jewish Board in New York is seeking a Direct Support Professional to assist residents in a residential treatment setting, ensuring daily living skills, health and safety, and compassionate care are maintained.

You will model positive behavior, support independence, and help with meals and activities, while documenting observations in electronic records and coordinating with the treatment team.

This role requires empathy, patience, and a commitment to diversity and inclusion.

Qualifications

• High School diploma or Equivalency is required.
• Driver’s License preferred but not required in all programs.
• Working knowledge of Microsoft Office, Outlook and Word.

Responsibilities

• Provide day-to-day care and supervision for residents.
• Develop, supervise and run activity sessions.
• Accompany residents on trips and outings and supervise activities.
• May be called upon to work one on one with a client who is experiencing stress.
• Coordinate with the treatment team and document resident interactions.

Skills

Compassion

Verbal & written communication

Teamwork

Patience

Education

High School diploma or Equivalency

Tools

Microsoft Office

Job description

For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

A Direct Support Professional works with clients in a residential treatment setting and is responsible for ensuring that those portions of the treatment plan, which deal with day-to-day and independent living skills, are implemented. Acting as a positive role model and providing therapeutic services, the Direct Support Professional is charged with the fundamental responsibility of the client’s health and safety.

Key Essential Functions

• Responsible for day-by-day care of the clients in the program including supervision of personal hygiene, social guidance, use of leisure time, and food planning and preparation.
• Develop, supervise and run activity sessions
• Accompany clients on trips and outings and supervise activities
• May be called upon to work one on one with a client who is displaying significant stress or assist with management issues as they relate to clients.
• Accompany the client to medical, social or other necessary appointments
• Shares their experience and observation of the client under care with the treatment team and immediately brings to the attention of the supervisor any unusual issues
• May be required to cook/prepare meals for residents within their division
• Other assigned duties assigned

Team Process

• Participates in weekly team meetings
• Participate in regular staff meetings and training. May be asked to travel to offsite meetings and trainings

Documentation

• Completes regular and timely documentation of all resident interactions, including progress and informational notes in the respective electronic records
• Coordinate and collaborate with the multidisciplinary team
• Complete incident reports as appropriate following an incident

Core Competencies

• Willingness to work with residents living with the impact of trauma and experience mental health challenges
• Compassion and respect for vulnerable individuals
• Patience and understanding for the sometimes-slow process of stabilization and recovery
• Strong verbal and written communication skills

Educational/Training Requirements

• High School diploma or Equivalency is required.
• Driver’s License preferred but not required in all programs.

Computer Skills Requirements

• Working knowledge of Microsoft Office, Outlook and Word
• Aptitude for learning new systems and application software

Work Environment / Physical Effort

• Travel in the community with residents utilizing agency vehicles if they are clear to do so.
• Engage in physical activities with the residents

Visual and Manual Dexterity

The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs. Manual dexterity and hand-eye coordination to travel independently using public transportation.

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

Our Values.

Our values help guide us in everything we do, from our relationships with fellow staff to the clients and communities we serve.

Treat every person
with dignity

We act with respect and caring towards our clients, colleagues, and communities.

Strive to
be outstanding

We are exceptional professionals in all that we do.

Embrace each
other’s differences

We create a fair and inclusive environment for all.

Engage individuals and families
as our partners

We heal our communities one person at a time through thoughtful collaboration.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.