Office Manager

Complex NTWRK; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

Join a leading global youth entertainment network as an Office Manager in New York. This role is crucial for maintaining a productive workplace, overseeing daily operations, and supporting staff with administrative functions. You'll be the go-to person for office support, ensuring a welcoming environment and operational efficiency.

Benefits

Health, dental, and vision insurance

401k with 4% match

Paid parental leave

Vacation time and sick days

Qualifications

• 2+ years of experience as an office manager/coordinator.
• Proficiency in Google Workspace and Slack.
• Detail-oriented and adaptable.

Responsibilities

• Oversee day-to-day office functions to ensure smooth operations.
• Manage office access for all employees and visitors.
• Coordinate company lunches and handle shipping of packages.

Skills

Organizational skills

People skills

Detail-oriented

Adaptability

Positive attitude

Tools

Google Workspace

Slack

Job description

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Company And Culture
Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.

Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

Why We're Hiring

Complex is seeking a proactive, highly organized, and resourceful Office Manager to oversee daily operations at our New York office. This role is essential in maintaining a productive and welcoming workplace environment, supporting both staff and leadership with administrative functions, and ensuring operational efficiency across departments.

What You'll Do

1. Serve as the primary point of contact for facility-related issues.
2. Oversee day-to-day office functions to ensure smooth operations.
3. Maintain the overall cleanliness and organization of the office communal and kitchen areas.
4. Manage key cards and office access for all employees and visitors.
5. Coordinate weekly company lunches, ensuring variety and accommodating dietary needs.
6. Handle shipping and receiving of packages, ensuring timely distribution and tracking.
7. Schedule and plan internal events, team gatherings, and company celebrations.
8. Assist with onboarding new hires, including desk setup and office orientation.
9. Serve as the point of contact for building management and office vendors.
10. Oversee maintenance requests and ensure timely resolution of office-related issues.
11. Support HR and internal teams with administrative tasks and special projects as needed.
12. Provide support to the New York office space 5 days a week.

Who You Are

1. You have 2+ years of experience as an office manager/coordinator in a corporate office setting.
2. You’re a people person who enjoys being the go-to for office support.
3. Proficiency in tools like Google Workspace and Slack.
4. You’re detail-oriented, catching the little things others might miss.
5. You can switch gears quickly and adapt to shifting priorities.
6. You have a “no task too small” mentality and a can-do attitude.
7. You enjoy creating a positive office vibe and fostering a collaborative culture.
8. You’re comfortable liaising with vendors, delivery services, and building management.

What We Offer

• Best in class health, dental, and vision insurance.
• Healthcare FSA.
• Dependent Care FSA.
• Commuter Benefits FSA.
• Short-term/long-term disability and life insurance.
• Paid Parental leave.
• 401k with 4% match.
• Pet Insurance.
• Legal and Identity Theft Plans.
• Vacation time and sick days.

Salary range: $65,000 - $70,000 annually. Actual pay varies based on factors like location, experience, and performance.

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The above statements describe the principal and essential functions of the job. Specific circumstances may allow or require some incumbents to perform different duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization in the U.S.