Office Manager

Jewish Family Service Nashville and Middle TN; Nashville (TN); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

PTO

5% 403(b) retirement match

Health, dental, and vision insurance

Holiday observances

Job summary

Jewish Family Service Nashville and Middle TN is seeking an Office Manager to serve as the operational hub, handling administrative operations, donor management, and basic clinical support. The role requires confidentiality, strong organization, and collaboration with staff and volunteers.

The position offers a 34-hour work week with full-time hours, generous benefits, and opportunities to support community services and events.

Qualifications

• 2 to 3 years of office administration experience.
• Proficiency with Microsoft Office and OneDrive.
• Strong organizational, multitasking, and time-management skills.
• Exceptional attention to detail and accuracy.
• Ability to work collaboratively with professional staff.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Mandatory background check.

Responsibilities

• Office & Administrative Operations: Serve as first point of contact; general admin support; confidentiality; manage supplies.
• Board & Committee Support: Distribute notices, track RSVPs, prepare materials.
• Clinical Support: Process documentation for client cases; manage records; track caseloads; generate reports; enter charges and payments; verify insurance; donation entry and donor acknowledgments; assist with events.

Skills

Office admin

Microsoft Office

Data entry

Confidentiality

Customer service

Tools

Microsoft Office Suite

OneDrive

DonorPerfect

QuickBooks

Job description

Jewish Family Service Nashville and Middle TN

Office Manager

Jewish Family Service Nashville and Middle TN

The Office Manager serves as the operational hub of Jewish Family Service, ensuring the smooth and efficient functioning of daily office operations. This role provides administrative, bookkeeping, donor management, client service, and meeting support while serving as a key point of contact for clients, donors, staff, and community stakeholders.

Job Responsibilities

Office & Administrative Operations

• Serve as the first point of contact for clients, donors, and visitors.
• Provide general administrative support, including data entry, filing, copying, mailing, and shipping.
• Maintain strict confidentiality of client, donor, and organizational information.
• Order, track, and maintain office supply inventory in a cost conscience manner.

Board & Committee Support

• Distribute meeting notices and communications and track RSVPs
• Prepare meeting materials and board packets.

Clinical Support

• Process documentation related to opening and closing client cases.
• Maintain accurate clinical case records and archives.
• Track active caseloads by staff member, case type, and master client list.
• Update and maintain caseload data.
• Prepare quarterly statistical reports.
• Enter client charges into QuickBooks.
• Process client payments.
• Verify insurance coverage, copays, and deductibles.
• Enter donations and pledges into DonorPerfect and QuickBooks.
• Generate and send donor acknowledgments and thank-you letters in a timely manner.
• Track and manage RSVP responses for fundraising events.
• Assist with development activities, agency programs, and special events.

Qualifications

Required

• 2 to 3 years of office administration experience.
• Proficiency with Microsoft Office and OneDrive.
• Strong organizational, multitasking, and time-management skills.
• Exceptional attention to detail and accuracy.
• Ability to work collaboratively with professional staff.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Mandatory background check.

Preferred

• Experience with QuickBooks.
• Experience with donor management software, particularly DonorPerfect.
• Experience supporting nonprofit, social service, or healthcare environments.

Additional Information

• Generous Paid Time Off (PTO)
• Up to 5% 403(b) retirement match
• Health, dental, and vision insurance
• Paid federal holidays plus Jewish holidays that fall on weekdays

Details

• Date Posted: September 1, 2026
• Type: Full-Time
• Job Function: Administrative
• Service Area: Social / Human Services
• Start Date: 09/21/2026
• Salary Range: 47,000-50,000
• Working Hours: 34-hour work week: Monday-Thursday, 9:00 a.m.-5:00 p.m.; Friday, 9:00 a.m.-4:00 p.m., with a daily one-hour lunch break