Office Manager

Equity LifeStyle Properties, Inc.; Mercedes (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Equity Lifestyle Properties is seeking an Office Manager in Mercedes, Texas to oversee the property administration office and support a high-performing team.

You will manage accounts payable/receivable, handle customer relations, train staff, and maintain orderly office operations to reflect the company’s quality and professionalism.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of office management experience.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS).
• Excellent written and verbal communications skills.
• Strong organizational skills and ability to manage multiple projects.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Responsibilities

• Oversee day-to-day operations of the property administration office.
• Manage customer relations, handle requests and investigations during property tours.
• Prepare forms and manage accounts payable/receivable and petty cash.
• Train and supervise administrative staff and building attendants.
• Serve as liaison between customers and management regarding property issues.
• Attend training sessions and maintain accurate office files.
• Perform weekly office inspections and assist on special projects.

Skills

Communication skills

Organizational skills

Time management

Customer service

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Office Manager in Mercedes, Texas.

What You’ll Do

The Office Manager oversees the day-to-day operations of the property administration office. This position oversees customer relations, prepares forms, manages accounts payable and receivable, manages petty cash and collections and trains other administrative staff. The Office Manager also supervises the administrative staff and building attendants.

Your Job Will Include

• Coordinate preparation of paperwork.
• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America’s work order system.
• Manage the reception area to ensure effective internal and external telephone and mail communications.
• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property-related issues.
• Prepare customer correspondence as required.
• Attend and participate in training sessions as requested.
• Maintain office files with current and accurate information.
• Perform weekly office inspections.
• Assist Property Manager with special projects and perform other duties as assigned.

Experience & Skills You Need

• Bachelor’s degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.)
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.