Office Manager

Faithful Companion; Marietta (GA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Sick Time

Vacation

Bereavement

401K with up to 4% match on company

Medical including optional FSA/HSA

Dental

Vision

Company paid life insurance

Voluntary pet insurance

Voluntary Short-term and long-term-dis

Voluntary Accident and critical Illl

Job summary

Faithful Companion Pet Cremation Services in Marietta, GA is hiring a full-time Office Manager. The role involves overseeing daily financial operations, billing, deposits, and staff management in a service-focused environment.

The position offers a comprehensive benefits package after 30 days, including 401K with company match, medical, dental, vision, life and voluntary insurance options, and paid time off. Strong multitasking and leadership abilities are essential.

Qualifications

• Strong problem solving and organizational skills required.
• Self-motivated and well organized with the ability to multitask.
• Proficiency in cash handling and billing processes.
• Experience with accounting software (Great Plains preferred).
• Excellent knowledge of Word, Excel, Outlook and related MS Office tools.

Responsibilities

• Sort and file daily sales and invoices.
• Enter sales, payments, and payables into accounting system.
• Manage all cash and check payments, including deposits.
• Answer billing-related questions from clinics and families and provide support.
• Track and collect pending payments and prepare monthly statements.
• Maintain and balance financial ledgers and oversee staff scheduling and reviews.

Skills

Cash Handling

Leadership

Attention to detail

Multitasking

Organized

Problem solving

Communication

Tools

Microsoft Great Plains

Microsoft Office

Job description

Description

Faithful Companion Pet Cremation Services is searching for a full-time Office Manager at our Marietta, GA location with an annual salary between $45,000 - $50,000.

Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.

The Office Manager position offers a full benefits package, available after 30 days of employment, which includes:

• Sick Time
• Vacation
• Bereavement
• 401K with up to 4% match on contributions
• Medical including the option to add an FSA/HSA for medical and dependent care
• Dental
• Vision
• Company paid life insurance
• Voluntary pet insurance
• Voluntary Short-term and long-term disability insurance
• Voluntary Accident and critical illness insurance

Duties & Responsibilities

• Sort and file daily sales and invoices
• Enter sales, payments, and payables into Microsoft Great Plains
• Manage all cash and check payments, including making deposits
• Answer billing-related questions from clinics and individual families, providing thorough support.
• Track and collect pending payments from clinics and individual families
• Produce and sort monthly statement, create Monthly revenue reports
• Produce the commission schedule for the Director of Business Development
• Make tax payments, pay bills, include cutting checks
• Maintain and balance a financial ledger
• Manage office staff including: Scheduling. training and continued coaching, overseeing that tasks are completed correctly and efficiently, annual reviews, disciplinary actions when needed, hiring and firing when needed
• Order custom urns, jewelry, and other memorial products
• Maintain parts of the Faithful Companion website
• Produce and maintain informational resources for the team
• Miscellaneous editing of projects, e.g., marketing materials, mailers, holiday cards, etc.
• Monitor the company e-mail and reply to customer inquiries in a timely manner
• Meet with families, which includes helping to transport pets from their vehicle into our facility, walking them through our cremation options, and offering comfort and compassion with the highest level of professionalism
• Keep all client-facing office areas clean and tidy at all times
• Ability to work with the rest of the management team in a constructive way and with a positive attitude.
• Strong ability to multitask with a high attention to detail, work independently, remain organized, and maintain effective time management skills.
• Any other duties assigned by the Location Manager, Director of Administrative Services, Regional Manager, or Executive Management.

Requirements

• Problem solving skills.
• Self-motivated and organized
• Cash Handling
• Basic understanding of accounting software (experience with Microsoft Great Plains preferred)
• Critical thinking and sense of urgency to handle any situations that may arise.
• Strong knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.)
• Demonstrate leadership skills with the ability to motivate and inspire a team
• Detail-oriented mindset with a commitment to delivering error-free services
• Ability to handle multiple tasks simultaneously while maintaining efficiency
• Physical capability to lift and move heavy objects with assistance
• Professional appearance at all times