Office Manager

Opsahl Dawson; Lacey (WA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Flexible PTO

Medical, Dental, Vision, & Voluntary

401(k) Matching

Discretionary Bonus

12 Paid Holidays

Flexible Schedule

Vacation Incentive

Professional Development

Job summary

Opsahl Dawson (ODC) in Lacey, WA seeks an Office Manager to join our team. You will handle front desk duties, client support, and daily operations to keep the office efficient and welcoming.

You will coordinate onboarding/offboarding, work with IT and HR, manage supplies, and uphold deadlines, fostering a collaborative environment with opportunities for growth.

Qualifications

• High school diploma or equivalent; some college coursework.
• 3+ years of administrative support experience.
• Advanced Microsoft Office skills.
• Ability to handle confidential material.
• Overtime hours during busy season.

Responsibilities

• Greet clients and manage front desk operations.
• Maintain office organization and client/professional support.
• Coordinate onboarding/offboarding and IT liaison.
• Ensure deadlines are met and task lists are completed.
• Assist with daily cash deposits and client payments.
• Oversee facilities and supply inventory.
• Stay current on software and technology; support special projects.

Skills

Admin experience

MS Office

Confidential information handling

Overtime availability

Communication skills

Education

High school diploma or equivalent

Some college coursework

Bachelor’s degree

Tools

CCH

Job description

Who We Are

_ About Ascend _

Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources,best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential.

For more information, visit www.ascendtogether.com.

_ About ODC _

Opsahl Dawson (ODC) was founded in 1979 in Longview, WA, where we have flourished into the award-winning firm we are today. We specialize in Accounting, Tax Preparation, and Bookkeeping with 175+ people across the United States. With 30+ years of proven service, we’re the go-to CPA firm in SW Washington. You’ll be joining a fun team and a renowned firm that is recognized as one of the Top 10 Fastest Growing Accounting Firms by Accounting Today.

In January 2023, ODC made the strategic decision to join Ascend! With Ascend’s partnership and shared resources, ODC is well positioned for strong innovation and growth in the years to come.

The Role

We are seeking an Office Manager to join our team in Lacey, WA ! In this role, you’ll be a pivotal part of our daily operations. You’ll be responsible for a variety of administrative tasks, office organization, and client/professional support, all while contributing to an efficient, organized, and fun office environment. This is more than just an administrative position—you’ll actively engage with our clients and team members of the firm, becoming an integral part of our team while fostering meaningful relationships!

Key Responsibilities

• Perform front desk duties such as greeting clients, answering phones, handling incoming/outgoing packages and mail, scanning and running errands.
• Maintain knowledge ofgeneral practicesto properly serve clients (ex:delivery oftax forms,understanding andcomplying withbilling policies,knowledge oftaxformsand other standarddocuments,etc.)
• Uphold a high levelof customer servicewith clients and build strong interpersonal relationshipswith in-office and remote team members
• Responsible for meeting compliancedeadlines andmaintaining completion of office-assigned task lists.Communicate project deadlines, statusupdatesand workflow questions.
• Assist with daily cash deposits and take client payments as necessary.
• Maintain safeand organized office environment,maintainingneat and orderly presentation to employees andclients’comfort and accessibility.(ex: conference room organization and cleanliness)
• Coordinate with human resources to assistwith onboarding and offboarding of office employees, coordinatingcommunity involvement, and marketing opportunities.
• Coordinate with company IT team to serve as a liaison for location-related hardware/software needs and issues.
• Facilities Management –maintainyour office location facilitiesand related messaging(office open/closure,building maintenance,security and door systems, coordinate with service providers,etc).Order andmaintainsupply inventoryandassistwith internal firm snacks,mealsand events.
• Maintain cleanliness of shared kitchen space - opening and closing duties (ex:unload and run dishwasher;monitorfridge cleanliness - communicate with staff as needed).
• Stay current on software/technology and collaborate with administrative team and leadership tobe proactive and solution-oriented.
• Other special projects as assigned.

Required Qualifications

• High school diploma or equivalent and some college coursework required
• 3+ years of administrative support experience
• Advanced working knowledge of Microsoft Office Suite.
• Ability to handle confidential material in a reliable manner.
• Commitment to providing exceptional service, both internally and externally.
• Will require some overtime hours during busy season.

Preferred Qualifications

• Bachelor’s degree
• Experience with CCH or other tax software
• Experience working in a public accounting firm or professional services environment

Who We Look For

An exceptionally organized individual, boasting excellent time management skills and excellent verbal and written communication skills. Someone who thrives in meeting multiple deadlines with minimal supervision, demonstrating capacity for self-motivation within a collaborative setting. A dedicated team player, committed to producing high-quality work, coupled with strong interpersonal skills. An enthusiastic willingness to learn and adapt is also key to succeeding in this role.

What We Offer

Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:

• Flexible PTO
• Medical, Dental, Vision, & Voluntary Insurance Options
• 401(k) Matching
• Discretionary Bonus
• 12 Paid Holidays
• Flexible Schedule
• Vacation Incentive
• Commitment to Professional Development

For further questions or inquiries about the role, please reach out to Kim Chedgy, Lead Recruiter at [e-mail].

The pay range for this role is $30.00 - $35.00 per hour. This range includes the anticipated low and high end of the pay range for this position. Actual compensation may vary based on various factors, including experience, education and/or skill level.

At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.