Office Manager

iHerb; Irvine (CA); On-site; USD 54,063 - 85,000; Full time

Job summary

iHerb is seeking an Office Manager to oversee daily administrative and operational support for our corporate offices. You will serve as the first point of contact for candidates, vendors, and visitors, ensuring a welcoming and organized environment.

Responsibilities include front desk duties, calendar coordination, inventory management, and facilities maintenance. The role requires strong communication, problem-solving, and a proactive, collaborative attitude.

Qualifications

• 2–5+ years of relevant office management experience.
• Bachelor’s Degree in Business or related field preferred.
• Excellent communication and organizational skills.

Responsibilities

• Reception and front desk duties, greeting visitors and answering phones.
• Maintaining office calendars and coordinating meetings and appointments.
• Managing office supplies and inventory across the facility.
• Overseeing office equipment and facilities maintenance, including repairs and janitorial services.
• Support and participate in budgeting and monthly tracking for the Office Admin portion of the facility budget.
• Prepare for and support meetings, catering, IT, and related services as needed.
• Coordinate internal and external communications to keep teams aligned.

Skills

Strong organizational abilities

Excellent communication

Attention to detail

Adaptability

Technological proficiency

Multi-tasking

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Office Suite

Google Workspace

Job description

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team.

The Office Manager is responsible for the day-to-day administrative and operational support of the office. This is a high-visibility role that requires daily interactions supporting our Executives and Sr. Leaders. This individual will often serve at the first point of contact for candidates, vendors and other key visitors to our corporate offices. This role requires a highly organized and proactive individual with excellent communication, interpersonal, problem-solving skills and with a welcoming demeanor.

Job Expectations

• Reception and front desk duties (greeting visitors, answering phones, managing mail/deliveries)
• Maintaining office equipment (printers, copiers, fax machines and digital displays)
• Managing office calendars and schedules coordinating meetings and appointments for team members.
• Ensuring that the office is well-stocked with necessary supplies, from stationery to pantry items (regularly replenish the refrigerator inventory).
• This involves keeping track of inventory, placing orders, and managing relationships with suppliers.
• Support and participate in the annual budgeting and monthly tracking process for the Office Admin portion of the overall facility budget.
• Prepare for and support successful meetings (both internal and with external parties) by ensuring space if properly booked/reserved and necessary supplies and support services are available, including catering, stationary, IT, etc.
• Communication and coordination: effectively sharing information internally to keep employees informed and aligned with company goals, while also managing external communication with clients, suppliers.
• Assist the Chief of Staff in preparing for larger scale meetings and functions such as: Board meetings, Director + meetings, Executive Staff meetings, Town Halls, etc.
• Act as the central point of contact and oversee the maintenance of office facilities, ensuring everything is in good working condition.
• This includes coordinating repairs, managing janitorial services, and ensuring the workplace is safe and comfortable for all employees.
• Maintain a clean and presentable office space.
• Provide administrative support to team members as needed.
• Greet guest and team members with a warm and welcoming demeanor, embodying iHerb’s core values of integrity, humility, excellence and respect.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities

• Strong organizational abilities
• Excellent communication
• Attention to detail
• Adaptability
• Technological proficiency
• High degree of accuracy and attention to detail
• Excellent organization skills and ability to multi-task
• Equipment Knowledge: Experience with Microsoft Office Suite (Word, Excel, PowerPoint) Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements

Generally requires 2-5+ of relevant experience is necessary for this position.

Education Requirements

Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience

Compensation

The expected salary range for this role is $54,063 - $85,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [e-mail]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.