Office Manager

Agelessmenshealth; Greenwood (IN); On-site; USD 1,000; Full time

Job summary

An established industry player in men's health is seeking a dynamic Medical Front Office Manager to oversee daily operations at a new clinic. This role involves being the first and last point of contact for patients, ensuring every interaction is positive and efficient. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to manage clinic flow while maintaining patient confidentiality. Join a supportive team in a positive work environment that prioritizes patient care and employee satisfaction, with no nights or weekends required.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

Positive working environment

Qualifications

• Proven experience in managing client relationships in a medical office setting.
• Ability to maintain patient confidentiality and manage records according to HIPAA.

Responsibilities

• Manage daily operations and ensure positive patient interactions.
• Handle phone calls, check patients in and out, and verify insurance benefits.

Skills

Excellent communication

Customer service

Detail-oriented

Self-motivated

Organizational skills

Tools

Insurance verification

HIPAA regulations knowledge

Job description

Foster real relationships. Advance the cause of men’s health. Improve lives.

With over 90 clinics nationwide and a growing client base, Ageless Men’s Health is looking for a Medical Front Office Manager to be the face of the clinic, taking ownership to manage daily operations and nurture long term relationships with patients in our brand new Greenwood clinic location opening May 5th 2025.

WHAT WE DO

Ageless Men’s Health is the National Leader in medically managed Testosterone Replacement Therapy. With over 1,000,000 treatments administered, we set the high mark for conservative Testosterone Replacement Therapy. Beyond testosterone, we offer a host of wellness and concierge medicine services for our patients with an exceptional patient experience at the heart of everything we do. Simply put, we are committed to helping our patients look and feel their best, inside and out.

JOB SUMMARY

The Front Office Manager plays a key role in ensuring the smooth day-to-day operations of the clinic. You will be the first and last point of contact for patients, and your goal is to ensure every patient interaction is positive, professional, and efficient. You’ll answer phones, check patients in and out, verify insurance benefits, collect copays, coordinate patient flow, and ensure front office processes are handled with excellence and care.

OUR IDEAL CANDIDATE IS:

1. An excellent communicator
2. Energetic
3. Self-motivated
4. Passionate about providing exceptional customer service
5. Detail-oriented and well organized

OUR IDEAL CANDIDATE HAS:

1. A professional and healthy presentation
2. Proven experience managing and maintaining client relationships
3. Experience in a medical office, verifying insurance, explaining benefits and collecting payment for treatment.
4. Knowledge of HIPAA regulations and the ability to maintain patient records to ensure confidentiality.
5. The ability to operate as a core member of the Ageless Men’s Health team with the primary goals of managing clinic flow and nurturing relationships with clients.

OUR ORGANIZATION OFFERS:

1. A comprehensive compensation package
2. Medical, dental, vision insurance
3. Paid time off
4. Positive working environment (no nights, no weekends, no call, no sick patients)

Ageless Men’s Health offers a comprehensive compensation package and a positive working environment (no nights and no weekends). We take pride in being the employer of choice and look forward to finding a great addition to our team. Thank you for considering Ageless Men’s Health, and best of luck in your search.

Job Type: Full-time, On-Site/In-Person (not remote)

Pay: $22 per hour

Location: 1700 W Smith Valley Rd, Suite A2, Greenwood, IN 46142 (opens May 5th 2025)

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