Office Manager

Cypress Physical Therapy; Gonzales (LA); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Uniform reimbursement

Maternity leave

401k matching

Descrizione del lavoro

Cypress Physical Therapy is seeking a dedicated Front Office Manager to oversee the day-to-day administration and front desk operations.

You will coordinate patient intake, scheduling, insurance verification, billing support, and maintain compliance with regulatory standards while supervising front office staff and coordinating with clinical teams.

Competenze

• Must have leadership, communication and organizational skills.
• Experience in medical office operations and customer service.
• Proficiency with electronic medical records systems.

Mansioni

• Serve as main contact for patient interactions including intake, scheduling, insurance verification and collections.
• Oversee front office functions, policies and procedures; assist in daily tasks.
• Ensure compliance with HIPAA, OSHA and other regulatory requirements.

Conoscenze

Leadership

Communication

Organizational skills

Team building

Motivation

Computer skills

Customer service

EMR system experience

Formazione

High School diploma

Associate or bachelor’s degree preferred

Strumenti

EMR system

Descrizione del lavoro

Summary: This position is responsible for performing and supervising the performance of all administrative duties associated with the day-to-day business of Cypress Physical Therapy. This position will coordinate, manage, develop, and oversee all front office functions.

Reports to: Clinic Director/Regional Office Manager

Details of Duties:

• Serve as main point of contact for all patient interactions including but not limited to: intake, scheduling, insurance verification, and collections

• Oversee all front office functions, policies, and procedures including assisting in performing daily front office tasks as needed

• Maintain and administer all policies/procedures regarding Corporate Compliance, HIPAA Compliance, OSHA compliance, FSLA Compliance; and any other applicable regulatory requirements.

• Responsible for supervising Front Office Personnel; including HR issues, front office coverage and ensuring efficient and timely work production

• Oversee all in-house policies regarding charges, billing and collection procedures in order to maximize reimbursement; work in conjunction with billing/collections agency or personnel.

• Assists the Director with developing strategic direction of clinic with regards to overall goal of improving quality and efficiency of health care while controlling costs

• Responsible for maintenance and security of all patient records

• Ensure compliance with current applicable federal, state, and local standards, guidelines, and regulations

• Oversee all computers and computer network – upgrade, add, problem solve, coordinate with tech support

• Upgrade, maintain all office equipment and phone system

• EMR system management

• Implement new technology as appropriate

• Maintain employee handbook

• Interface and coordinate activities with clinical staff

• Collate all daily and monthly practice statistics

• Daily financial reconciliation and analysis

• Assist in practice development, marketing, and advertising

• Attend Professional meetings as appropriate; participate in professional associations as appropriate

• Other duties as assigned

• Perform the duties of Insurance Coordinator, Security Office in coordination with Advanced Billing Solutions, and Privacy Officer.

Education: High School graduate required. Associate or bachelor’s degree in a related field preferred.

Experience: Experience in leadership, communication, organizational, team building, motivational, and computer skills. Experience in medical office operations, customer service and electronic medical records experience; proficiency in basic computer skills.

Benefits:group health, dental and vision insurance, paid leave, paid holidays, uniform reimbursement, paid maternity leave, and matching 401k program.