Office Manager

Champion Windows & Home Exteriors; Denver (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading company as an Office Manager, where you'll direct customer service functions and supervise a team. This role requires strong leadership and organizational skills, along with experience in customer service and bookkeeping. Champion Windows offers a supportive environment with competitive benefits, making it a great place to advance your career.

Benefits

Medical/Dental/Vision Coverage

401(k)

Flexible Spending Accounts

Qualifications

• 3-5 years of relevant customer service and bookkeeping experience; supervisory experience preferred.
• Ability to meet deadlines and work under pressure.
• Team-oriented mindset to improve processes and systems.

Responsibilities

• Manage accounts receivable and invoice entry in Dynamics AX.
• Supervise, assist, and train office staff to deliver excellent customer service.
• Prepare month-end schedules and collaborate with the centralized accounting team.

Skills

Leadership

Customer Service Excellence

Problem Solving

Organizational Skills

Education

Associate degree or equivalent experience

Tools

MS Office Suite

Dynamics AX

Access

Job description

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Champion Window - Office Manager

If you are an ambitious, detail-oriented individual with a commitment to excellent service, join the Champion Window team. As an Office Manager, you will be part of an organization focused on providing exceptional customer service for high-quality, made-in-America products. This role involves directing the Customer Service function of a Champion store, supervising a small office staff, handling accounts payable and receivable, and supporting the local Human Resources department.

Responsibilities

• Manage accounts receivable and invoice entry in Dynamics AX
• Handle accounts payable invoice entry in Dynamics AX
• Perform data entry in Access database
• Prepare month-end schedules and collaborate with the centralized accounting team for accurate financial reporting
• Coordinate with remote teams to ensure adherence to Champion processes and policies
• Supervise, assist, and train office staff to deliver excellent customer service and resolve issues
• Investigate customer issues and find solutions
• Communicate with customers via phone and email using the Champion script
• Ensure proper vendor and subcontractor documentation and recordkeeping (W9s, Certificates of Insurance)
• Manage employee documentation, recordkeeping, and confidential files
• Support centralized Accounting and Human Resources departments
• Complete local payroll responsibilities

Qualifications

• Ability to lead a team and ensure customer service excellence
• Associate degree or equivalent experience
• 3-5 years of relevant customer service and bookkeeping experience; supervisory experience preferred
• Ability to meet deadlines and work under pressure
• Strong problem-solving and organizational skills
• Ability to work with remote locations daily
• Team-oriented mindset to improve processes and systems
• Ability to build professional relationships at all organizational levels
• Proficiency in MS Office Suite (Word, Excel, Access, PowerPoint)
• Completion of a standardized accounting test with a minimum qualifying score
• Experience with job cost analysis is a plus

Why Work at Champion?

Champion’s dedication to customer satisfaction, product innovation, and quality manufacturing drives our success. Founded in 1953, we have expanded nationwide, supported by professional sales, installation, and service teams. Working at Champion offers more than a job — it’s an inspiring career helping families make their homes safer, healthier, and more energy-efficient. We offer competitive benefits including medical/dental/vision/disability coverage, 401(k), flexible spending accounts, and more.

Champion Window is an Equal Employment Opportunity Employer.

If you need assistance with the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to start your next career challenge.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Construction