Office Manager

Keesee and Sons Painting and Carpentry; Crawfordsville (IN); On-site; USD 55,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to join their dynamic team. This full-time position offers a unique opportunity to contribute to a thriving commercial construction and painting company. You'll play a vital role in customer support, office management, and HR functions, ensuring smooth operations and excellent service delivery. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. Join a company that values organization, efficiency, and a collaborative spirit, and make a significant impact on their continued success.

Benefits

10 Accrued Days PTO

6 Paid Holidays

Qualifications

• Experience supporting high-level management.
• Ability to manage projects and schedules effectively.

Responsibilities

• Manage customer support and ensure excellent service.
• Oversee hiring processes and employee onboarding.

Skills

Organizational Skills

Problem-Solving

Customer Service

Time Management

Communication

Education

Administrative Experience

Experience in Service or Construction

Tools

Cloud-Based Software

CRM Systems

Job description

Are you a performance focused high achiever who is ready to build something that very few will get the opportunity to build?

Are you looking for an opportunity to utilize your creative and problem-solving skills?

Are you frustrated with the same old routine and looking for more versatility and autonomy?

Join Us and help us build something amazing!

Immediate full-time opening. Keesee and Son’s Painting and Carpentry, an established, progressive and growing Commercial Construction Services and Painting contractor in Crawfordsville and the greater Indianapolis area is now accepting applications for a thorough, assertive, and logical individual to join our team.

The Customer-Focused Office Manager is a critical part of our company so it’s important that the person we choose will be a “fit” with our commitments and shared values. If you or someone you know that is excellent at working independently and would like to be rewarded for your organization, efficiency, tenacity and follow through, please read on or share this.

ABOUT THE JOB - KEY RESPONSIBILITIES:

Customer Support:

• Answer incoming calls and schedule appointments for our sales team.

• Ensure customers receive excellent follow-up and progress update communication via company channels, phone, email, CRM, etc.

• Assist with addressing customer needs while delivering excellent service.

• Communicate and collaborate with staff to assist with scheduling assistance, project support, information requests, etc.

• Assist in setting up projects for production.

• Provide post job follow up and ensure customer satisfaction.

Office Management

• Manage Receipt Bank

• General electronic file management

• Manage office supply inventory

Bookkeeping Assistance

• Invoice customers

• Manage receipt program

• Provide back up information as needed to our 3rd party Bookkeeper.

HR Support:

• Oversee and run our hiring process by posting ads, reviewing applicants, scheduling candidate interviews with the hiring manager, etc.

• Onboard new employees and sub contractors by meeting with them, explaining our paperwork, processes, etc.

• Review timesheets, modify and run payroll, etc.

• Manage PTO accrual and time off requests.

Sales Support

• Provide support during the life of the lead including appointment setting, light pre-qualifying, appointment confirmation, and follow up.

Marketing Support

• Manage marketing calendar and marketing vendors to ensure timely and consistent marketing activity.

• Occasionally attend networking and community events.

• Deliver customer gifts on occasion

ABOUT YOU - TRAITS AND SKILLS NECESSARY FOR SUCCESS:

• You have a preference for maintaining and establishing an organized workplace.

• You enjoy compiling, confirming, and organizing information.

• You have the ability to finish tasks despite challenges or resistance.

• You are able to see challenges and create solutions.

• You demonstrate self-control and an ability to manage time and priorities.

• You are answerable and accountable for your actions.

• You recover quickly from adversity.

• You are comfortable working independently and autonomously.

• You treat others fairly, regardless of personal bias or beliefs.

REQUIREMENTS:

• Administrative experience; supporting a high-level manager or business owner.

• Experience working in a service or construction company (preferred)

• Previous experience overseeing projects - timelines, resources needed, scheduling, etc.

• We are a tech driven company…Cloud-based software, familiarity with and willingness to learn new technologies and applications.

• Proven history at producing measurable results.

• Ability to pass background check.

• DISC Assessment we will provide you with.

SCHEDULE:

• 40 hours per week

• 8-4:30 preferred

• In our location

COMPENSATION:

• $55,000 per year

Benefits:

• 10 Accrued Days PTO, 6 Holiday’s Paid

Since 2012, Keesee and Sons has performed construction services and painting for both homeowners and businesses with high standards of quality and service. Our continued growth stems from our engaged and experienced team and a culture of quality, self improvement, and respect. We care about each other and our clients and enjoy an excellent reputation as a result.