Office Manager

The Ohio State University; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

The Ohio State University is seeking an Office Manager to support the Dean's suite in CFAES, handling front-desk duties, travel coordination, and general administrative tasks. The role requires coordinating meeting logistics, supervising student workers, and maintaining office supplies.

In-office position with duties including procurement, IT support coordination, and facility communications. Strong communication and MS Office skills are essential for success in a busy academic environment.

Qualifications

• HS Diploma or GED and one year of experience in customer service and/or administrative support.
• Ability to work independently as well as in a team environment.
• Strong written and oral communication skills; strong customer service skills.
• Microsoft Office Suite experience; familiarity with WorkDay is a plus.

Responsibilities

• Greet and assist guests and visitors; manage reception coverage.
• Coordinate scheduling for the Dean’s suite and executive board room; assist with meeting prep, setup and cleanup.
• Arrange travel for college leaders and hosted visitors; process expenses and procurement card transactions.
• Provide IT help requests to OCIO as needed and report IT issues.
• Supervise 1–3 student workers providing general office support.
• Serve as building coordinator for the Agricultural Administration Building and manage access control.

Skills

Customer service

Administrative support

Communication

Microsoft Office

Education

HS Diploma or GED

Tools

Microsoft Office Suite

WorkDay

Job description

Job Title:

Office Manager

Department:

FAES | Dean-VP Operating

Under the direction of the Chief of Staff in the College of Food, Agricultural, and Environmental Sciences (CFAES), the Office Manager for the Office of the Vice President and Dean serves as the primary administrative support for the Dean’s suite. Serves as first point of contact to welcome and receive all guests and visitors; ensures reception coverage at all times coordinating coverage over break periods and leave; answers main phone line for the college, investigates inquiries, and triages callers to other units and departments as appropriate; schedules and maintains the executive board room including assisting with meeting prep, setup and cleanup, and providing general technical support. Inventories office supplies, promotional items and publications; orders supplies and promotional items as needed in consultation with office staff and team members; tracks promotional item distribution per university policy and coordinates with HR/Finance to report as required; maintains storeroom, workroom, and kitchenette, replenishing supplies and maintaining organization and cleanliness; arranges travel upon request for college leaders and college hosted visitors; initiates expenditures, files expense reports, and manages procurement card for office purchasing needs; may assist with preparing briefings and materials for VP/Dean and Chief of Staff; requests IT support/service and reports IT issues to OCIO as needed; sorts and distributes mail; provides general administrative support to managers, as directed by the Chief of Staff, including scheduling meetings and assisting with meeting and event preparation; supervises and manages student employees that provide general office support for suite; assists with staffing college-level events as requested to help with registration, greeting guests, wayfinding, or other host tasks, occasionally outside normal working hours; serves as the designated building coordinator for the Agricultural Administration Building – is the point of contact for building occupants to communicate facility information, serves as the contact for maintenance requests, is familiar with the building entrances, access controls, doors, and key systems, is familiar with the building, occupants, special department equipment and areas, works closely with facilities operations and development; manages key control for the Dean’s Office requesting brass keys and Lenel access for employees as appropriate; assists with other duties as assigned.

Supervises 1-3 students.

Minimum Required Qualifications

HS Diploma or GED and one year of experience in customer service and/or administrative support; ability to work independently as well as in a team environment; strong written and oral communication skills; strong customer service skills; Microsoft Office Suite experience. Knowledge of university policy, procedures, and systems (including WorkDay), desired but not required.

Must be punctual and have very good attendance.

In-office work only, no opportunity to work a hybrid or remote schedule.

Location:

Agricultural Administration (0003)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.