Office Manager

Pritchard Companies; Britt (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Job summary

Pritchard Companies in Britt and Garner, Iowa, seeks an organized Office Manager to handle daily administrative and financial operations across both dealerships.

You will reconcile accounts, support payroll, handle title work, manage records, and deliver excellent customer service while traveling between locations. Join a long‑standing, people‑first team and help keep operations running smoothly with accurate, efficient processes.

Qualifications

• Strong organizational and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities and deadlines.
• Experience with Microsoft Office Suite.
• Accounts payable and accounts receivable experience.
• Valid driver's license with acceptable driving record.
• Ability to travel regularly between Britt and Garner locations.

Responsibilities

• Reconcile repair orders, cash, petty cash, and card statements.
• Enter AP invoices, fuel tickets, PO's, and journal entries.
• Manage accounts payable activities and vendor relations.
• Create, process, and reconcile AR payments.
• Process franchise interest payments and other debt obligations.
• Maintain accurate financial records and supporting docs.
• Process and maintain W-9 and 1099 documentation.
• Assist with payroll administration and reporting.
• Support title processing and documentation activities.
• Process customer credit applications.
• Order and maintain office supplies.
• File dealership records and documentation.
• Perform post office and bank runs as needed.
• Respond to customer inquiries and resolve issues.
• Support employees, customers, vendors, and management.

Skills

Organizational skills

Problem-solving

Customer service

Communication

Multitasking

Attention to detail

Confidentiality

Travel between locations

Time management

Education

Associate's degree in Business or Accounting

Tools

Microsoft Office

Dealership management systems

Payroll software

Accounting software

W-9/1099 handling

Job description

Pritchard Companies | Britt & Garner, Iowa

Office Manager

Keep Operations Running Smoothly. Support the Team. Make an Impact.

Pritchard Companies is seeking a highly organized and detail-oriented Office Manager to support the daily administrative and financial operations of our dealership locations in Britt and Garner, Iowa. This role is responsible for managing accounting processes, accounts payable and receivable activities, payroll support, title work assistance, office administration, and customer service functions.

The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes pride in maintaining accurate records while supporting the overall success of both locations.

This position will split time between our Britt and Garner dealership locations and requires the ability to travel between locations as needed.

Why Join Pritchard Companies?

• Be part of a 100+ year legacy
• People-first culture
• Stable and growing organization
• Opportunity to make an impact across multiple departments
• Collaborative and supportive team environment
• Professional growth and development opportunities

What You'll Do

Accounting & Financial Administration

• Reconcile repair order (RO) cash, petty cash, company credit cards, and parts statements.
• Enter accounts payable invoices, fuel tickets, purchase orders, and journal entries.
• Manage accounts payable activities, including vendors, drivers, flooring accounts, and bank deposits.
• Create, process, and reconcile invoices and accounts receivable payments.
• Process franchise interest payments and other required debt obligations.
• Maintain accurate financial records and supporting documentation.
• Process and maintain W-9 and 1099 documentation.

Administrative Support

• Assist with payroll administration and related reporting.
• Support title processing and documentation activities.
• Process customer credit applications.
• Order and maintain office supplies and administrative materials.
• File and maintain dealership records and documentation.
• Perform post office and bank runs as needed.

Customer Service & Communication

• Answer, screen, and direct incoming calls professionally.
• Respond to customer inquiries and assist with resolving issues.
• Support employees, customers, vendors, and management with administrative needs.
• Maintain a professional and welcoming office environment.

Operational Support

• Assist with special projects and administrative initiatives.
• Support management with reporting and operational tasks.
• Ensure administrative processes are completed accurately and efficiently.
• Maintain confidentiality while handling sensitive financial and employee information.

What We're Looking For

Required Qualifications

• Strong organizational and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities and deadlines.
• Experience with Microsoft Office Suite.
• Basic accounting and bookkeeping knowledge.
• Accounts payable and accounts receivable experience.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Valid driver's license with an acceptable driving record.
• Ability to travel regularly between Britt and Garner dealership locations.

Preferred Qualifications

• Previous dealership, office management, or accounting experience.
• Experience with dealership management systems.
• Payroll or title processing experience.
• Associate's degree in Business, Accounting, or a related field.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)

Pritchard Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.