Office Manager

Groundworks; Bristow (VA); Presencial; USD 68.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Ownership Program

Best-in-class Training Program

Tuition Reimbursement

Descripción de la vacante

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is hiring an Office Manager in Virginia to lead daily branch operations.

You will oversee administrative tasks, support onboarding, payroll, scheduling, and permitting, and act as a liaison between customers and branch teams. Groundworks offers an employee ownership program, a training track, and competitive pay with a bonus program and benefits.

Formación

• Technical degree preferred but not required.
• 2-4 years of management experience with direct customer service.
• Construction or home services experience is a plus.

Responsabilidades

• Acts as customer advocate and ensures that each branch department is fully engaged and connected with our customers.
• Supports the operation with job costing, scheduling and permitting.
• Coordinates with Accounting and Human Resources on onboarding, pay, and timekeeping tasks.
• Manages various office administrative staff and reports to Operational Leaders.
• Maintains customer service through resolution and quality metrics.
• Regularly and reliably reports to work on time as part of essential functions.

Conocimientos

Customer service

Team leadership

Educación

Technical degree

Descripción del empleo

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title—they want ownership, influence, and the opportunity to build something that lasts.As a leader at Groundworks, you’ll take responsibility for people, performance, and results while being supported by the strength of an award-winning organization. We empower our leaders with the tools, training, and autonomy to run their business effectively—and through our employee ownership program, your impact is tied to shared, long‑term success. If you’re motivated by accountability, development, and leading high‑performing teams, Groundworks offers a platform to grow your career and your influence.The Office Manager is the backbone and a key player to daily branch operations. The Office Manager leads all administrative functions in compliance with all local, state and company standards and supports the businesses development and customer service functions.Duties and ResponsibilitiesServes as customer advocate and ensures that each branch department is fully engaged and connected with our customersSupports the operation with job costing, scheduling and permittingCommunicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeepingManages various office administrative staffReports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and healthHelps maintain customer service through resolutionIt is an essential function of this job that the employee regularly and reliably reports to work on time each working day.All other duties as assignedQualificationsTechnical degree preferred but not required2-4 years of work experience in management with direct customer serviceConstruction or home services experience is a plusWorking ConditionsFull-timeOnsiteAbility to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees.Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.What We Offer:Competitive base pay + position specific bonus and/or commission programBest-in-class Branch Manager in Training Program to help you start strongContinued support through professional development & annual SummitsCompany cell phone, vehicle and fuel card (eligibility based on position)Performance opens doors to elite recognition, trips & eventsAnnual Tribe Appreciation Tour, holiday & volunteer eventsUpward mobility - we promote from within 80% of the timeWhen you win, you own it—our Employee Ownership Program lets you share the upside.Tuition Reimbursement Program - we invest in your development!Work-life balance - 2 weeks PTO and 6 paid holidaysUS: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leaveCanada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insuranceThe anticipated salary range is the expected hiring range for this role in Virginia is $68,127.62 - $85,159.52. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.7940 Gainsford Ct Bristow, VA 20136