Office Manager

PrideStaff; Asheville (NC); On-site; Full time

Job summary

An established industry player is seeking an Office Manager to join their team in Asheville. This role is perfect for a friendly and positive individual who excels in client service and has strong organizational skills. You will be responsible for recruiting caregivers, managing office operations, and ensuring a smooth onboarding process for new hires. Your ability to communicate effectively and resolve conflicts will be key to maintaining a productive work environment. If you are looking for a rewarding position in a supportive setting, this opportunity is for you!

Qualifications

• 3+ years of experience in office management or private duty homecare.
• Proficient in Microsoft Office and healthcare-related software.

Responsibilities

• Recruit and hire caregivers while managing onboarding processes.
• Organize office operations and ensure compliance with procedures.

Skills

Client Service Excellence

Conflict Resolution

Communication Skills

Analytical Thinking

Organizational Skills

Tools

Microsoft Office

Scheduling Systems

Healthcare-Industry Software

Job description

Office Manager – Asheville – Up to $22.00/hr.

PrideStaff is recruiting for an Office Manager for a local home health care business.

This is a great position for someone that is friendly, positive and has a helpful attitude.

Duties and Responsibilities:

1. Recruit/hire Caregivers.
2. Assist in the onboarding process for new hires, including phones, email setup, computers, etc.
3. Manage calls according to company policies.
4. Schedule meetings and appointments; provide reminders to staff about important upcoming events.
5. Organize the office layout; order office supplies, when needed.
6. Organize and document office operations and procedures; ensure staff follows procedures.
7. Coordinate and oversee IT.
8. Manage contracts and price negotiations with vendors and service providers.
9. Plan in-house or off-site activities such as conferences and celebrations.
10. Provide staff direction through general meetings, outlining clear expectations and accountabilities.
11. Prepare managerial reports according to required timelines (include weekly and monthly reports).
12. Maintain absolute confidentiality of all information pertaining to employees, clients and clients’ families.
13. Provide timely and effective feedback to senior management.

Qualifications and Requirements:

1. Minimum of three (3) years of experience in positions of increasing responsibility, preferably in private duty homecare.
2. Proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook) applications, scheduling systems and other healthcare-industry related-software.
3. Demonstrate a strong commitment to client service excellence.
4. Excellent conceptual thinking skills with the capacity to analyze complex issues that are sensitive in nature.
5. Excel in conflict resolution and solution implementation.
6. Strong communication skills – both orally and in writing.
7. Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions.
8. Work independently and proactively with minimal direction and/or supervision.

Hours of Work:

8:30 am to 5:00 pm

Compensation / Pay Rate (Up to):

$18.00 - $22.00