Assistant Dental Office Manager

Aspen Dental; Hendersonville (NC); On-site; Full time

Job summary

Join a forward-thinking dental service organization as an Assistant Dental Office Manager, where you will play a crucial role in enhancing patient experiences and supporting a collaborative team. This position offers a unique opportunity to thrive in a supportive culture that values your contributions and fosters career growth. With a focus on delivering exceptional patient care, you will engage with patients, oversee office operations, and ensure a smooth workflow. The organization provides comprehensive training and a generous benefits package, making it an exciting place to advance your career in the dental field.

Benefits

Generous benefits package

Paid time off

Health, dental, and vision insurance

401(k) savings plan with match

Career development opportunities

Fun and supportive culture

Free Continuing Education (CE)

Qualifications

• High school diploma required; college degree preferred.
• Strong communication and interpersonal skills needed.

Responsibilities

• Provide superior patient service and build trust with patients.
• Supervise daily tasks and priorities of the non-clinical team.
• Consult with patients on treatment options and verify insurance.

Skills

Strong communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Detail-oriented

Education

High school diploma or equivalent

College degree

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full-time

Salary: $19+ / hour +

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits, and credit card processing.
• Additional tasks assigned by the Manager.

Preferred Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail-oriented.