Office Manager

US Oncology Inc.; Annapolis (MD); On-site; USD 58,000 - 89,000; Full time

Job summary

Maryland Oncology Hematology is seeking a leader to oversee the daily operations of the business office and front desk. The role includes supervising non‑clinical staff, managing patient billing and reimbursements, coordinating with clinical teams, and ensuring compliance with applicable laws and policies.

A high school diploma is required, with a bachelor’s degree preferred and at least seven years of medical-office management experience.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum seven years of medical office management experience.

Responsibilities

• Oversee daily business office operations including patient billing, collections, reimbursement, and computer operations.
• Manage front office activities: scheduling, reception, and insurance verification/authorization.
• Implement reimbursement policies to maximize revenue while complying with laws.
• Prepare monthly reimbursement and financial reports for the business office.
• Coordinate office procedures between front and business offices and clinical teams.
• Supervise non-clinical staff and oversee HR-related activities.
• Manage procurement, storage of office supplies, and facilities maintenance.
• Ensure compliance with policies and applicable laws.

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Overview

Join Our Team at Maryland Oncology Hematology!

We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a difference for patients, physicians, and colleagues, we want to hear from you! With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive.

The general pay scale for this position at MOH is $57,841.71 - $88,987.25 per year. The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job/position responsibilities, location, work performance, etc.

SCOPE: Under general supervision, oversees operational activities at a practice location including business and front office functions. Responsible for office procedures, facilities management, equipment maintenance, and daily supervision of non‑clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees the daily activities of the business office, including patient billing, collections, reimbursement, and computer operations.

• Oversees daily activities of the front office, including scheduling, reception, and insurance authorization/verification.

• Implements reimbursement policies and procedures and assists with policy development as appropriate. Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state, and local laws and regulations.

• Directs the preparation of monthly reimbursement and financial reports for the business office.

• Coordinates office procedures between the front office, business office, and clinical teams to ensure smooth information flow and communication.

• Implements systems (both manual and computerized) to support office activities based on business needs.

• Ensures adherence to company Human Resources policies. Recruits, hires, and trains all business, front office, and support staff. Recommends merit increases, promotions, and disciplinary actions.

• Provides assistance and coverage for business and front office functions as needed. Oversees daily administrative and office management activities, including procurement and storage of office supplies, facilities management, office machines, and equipment maintenance.

• Works with vendors and suppliers as needed. Maintains storage of all medical records and office files. Plans and allocates office space and resources.

• Ensures compliance with company structure, mission statement, and policies and procedures, as well as all applicable federal, state, and local laws and regulations directing the oversight of medical office procedures. Directly supervises all non-clinical office staff, including business office, front office, and administrative support personnel.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required; bachelor’s degree preferred.

• Minimum seven years of medical office management experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion, including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extended periods. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT

Work is performed in an office environment and involves frequent interaction with staff, patients, and the public. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.