Office Manager

Covenant Family Solutions; Ames (IA); On-site; USD 26,000 - 30,000; Full time

Job summary

Covenant Family Solutions is seeking an Office Manager to oversee daily clinic operations in Ames, IA. You will manage administrative workflows, lead meetings, and ensure accurate records while coordinating with providers and partners.

The role requires strong communication, discretion with confidential information, and experience with electronic health records. It offers growth as the clinic expands, with leadership opportunities for administrative staff.

Qualifications

• Bachelor's degree in healthcare administration or related field preferred.
• Minimum two years of administrative experience in a medical administrative role or behavioral health setting.
• Leadership or supervisory experience preferred.
• Authorized to work in the US.

Responsibilities

• Oversee daily clinic operations.
• Facilitate meetings and assist with training new team members.
• Manage office supply orders and filing of confidential documents.
• Schedule client intakes, manage the waitlist, and maintain accurate records.
• Run essential clinic reports and support achievement of clinic goals.
• Communicate with providers, clients, and external partners.
• Support emergency procedures and maintain a well-supplied office.
• In future, lead hiring for administrative assistant roles and supervise those positions.

Skills

Strong work ethic

Excellent communication

Customer service

Attention to detail

MS Office proficiency

Excel

Discretion with confidential info

Electronic health record experience

Education

Bachelor's degree in healthcare administration or related field

Tools

MS Office

Excel

Job description

Office Manager

Ames, Iowa

Are you someone who thrives in a fast-paced environment, enjoys working hard, and can keep a cheerful, calm attitude even on the busiest days? If you're ready to become a key part of a dedicated clinic team in Ames, Iowa, we want to hear from you!

About the Role

• Oversee daily clinic operations.
• Facilitate meetings and assist with training new team members.
• Manage office supply orders.
• Handle confidential/time-sensitive paperwork and filing.
• Schedule client intakes, manage the waitlist, and ensure accurate records.
• Run essential clinic reports and help achieve clinic goals.
• Communicate with providers, clients, and external partners.
• Support emergency procedures and maintain a well-supplied, organized office.
• At present, this position does not have administrative staff reporting to it. However, as the clinic grows, you will lead the hiring process for any new administrative assistant roles and serve as the supervisor for those positions.

What We're Looking For

• Strong work ethic and the ability to lead by example
• Excellent communication and customer service skills
• Attention to detail and proficiency with MS Office (particularly Excel)
• Experience handling confidential information with care
• Experience using an electronic health record.

Qualifications

• Bachelor's degree in healthcare administration or a related field preferred
• Minimum two years of administrative experience in a medical administrative role or a behavioral health setting
• Leadership or supervisory experience preferred
• Authorized to work in the US

You'll be part of a supportive team that values hard work, positivity, and a commitment to excellent care.

We are an equal opportunity employer and encourage candidates from all backgrounds to apply.

Covenant Family Solutions conducts background and references checks on all persons being offered employment.

Salary: $19.00 - $22.00 per hour