Dental Office Manager

DirectDental; Palm Harbor (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Dental benefits

Paid time off

Sick leave

Monthly bonuses

Career growth opportunities

Job summary

DirectDental is seeking a Dental Office Manager to coordinate daily operations, lead a collaborative team, and ensure a superior patient experience in a fast-growing private dental practice in Florida. You will oversee scheduling, AR, insurance verification, and treatment plan coordination while driving practice growth and financial performance.

The ideal candidate is organized, proactive, and an excellent communicator with strong leadership skills and a focus on quality patient care.

Qualifications

• Experience in dental/medical office operations preferred.
• Strong communication and organizational skills.
• Ability to manage schedules and financial workflows.
• Proactive, detail-oriented, and team-focused.

Responsibilities

• Schedule Coordination: Manage and optimize provider and hygiene schedules to ensure smooth daily operations and production goals.
• Team Leadership: Supervise, train, and support team members to maintain a cohesive, productive, and positive work environment.
• Accounts Receivable Management: Oversee AR, monitor outstanding balances, follow up on unpaid claims, and ensure accurate financial tracking.
• Patient Assistance: Greet and assist patients with check-in/check-out, questions, and overall support throughout their visit.
• Insurance Verification: Verify patient insurance benefits, eligibility, and coverage details for treatment planning and billing accuracy.
• Treatment Plan Coordination: Present treatment plans, review financing options, and ensure patients understand their recommended care.
• Financial Review: Analyze financial reports, production/collection trends, and office performance metrics.
• Collections: Collect patient balances, manage payment arrangements, and ensure accurate posting of payments.
• Patient Relations: Address and resolve patient concerns with professionalism and empathy.
• Practice Growth & Logistics: Develop strategies to increase patient flow, improve operational efficiency, and support long-term practice growth.

Skills

Schedule coordination

Team leadership

Accounts receivable

Patient support

Insurance verification

Treatment planning

Financial analysis

Collections

Patient relations

Practice growth

Job description

About Us

We are a growing priavte dental practice dedicated to delivering exceptional patient care while fostering a positive, team-oriented environment. We're seeking a motivated and detail-oriented Dental Office Manager to help lead our team and support the continued success of our practice. This position offers long-term growth potential for the right candidate.

Position Overview

The Dental Office Manager is responsible for the coordination of daily operations, ensuring efficiency, supporting team members, and delivering an outstanding patient experience. The ideal candidate is enthusiastic, self-motivated, organized, detail-oriented, and an excellent communicator.

Key Responsibilities

• Schedule Coordination: Manage and optimize the provider and hygiene schedules to ensure smooth daily operations and production goals.
• Team Leadership: Supervise, train, and support team members to maintain a cohesive, productive, and positive work environment.
• Accounts Receivable Management: Oversee AR, monitor outstanding balances, follow up on unpaid claims, and ensure accurate financial tracking.
• Patient Assistance: Greet and assist patients with check-in/check-out, questions, and overall support throughout their visit.
• Insurance Verification: Verify patient insurance benefits, eligibility, and coverage details for treatment planning and billing accuracy.
• Treatment Plan Coordination: Present treatment plans, review financing options, and ensure patients understand their recommended care.
• Financial Review: Analyze financial reports, production/collection trends, and office performance metrics.
• Collections: Collect patient balances, manage payment arrangements, and ensure accurate posting of payments.
• Patient Relations: Address and resolve patient concerns with professionalism and empathy.
• Practice Growth & Logistics: Develop strategies to increase patient flow, improve operational efficiency, and support long-term practice growth.

Ideal Candidate Qualities

• Enthusiastic and positive attitude
• Self-motivated and proactive
• Strong organizational and multitasking abilities
• Exceptional attention to detail
• Excellent verbal and written communication skills
• Leadership experience in a dental or medical office preferred
• Ability to adapt, learn, and grow with the practice

Benefits

• Dental benefits
• Vacation time
• Sick time
• Achievable monthly bonuses
• Opportunities for career growth within the practice

We look forward to meeting you!

Benefits:

• Dental
• PTO
• Bonuses

Compensation:

• $50,000-$60,000/year