Office Lead Optometry Clinic

Open Eyes Vision Center; McKinney (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

PTO

Training & development

Bonus based on performance

Wellness resources

Job summary

Open Eyes Vision Center is seeking a driven, organized, and people-focused clinic lead to support our doctor in delivering outstanding patient visits. You will manage day-to-day operations, scheduling, and insurance verifications to ensure a welcoming experience for every patient.

The role emphasizes customer service excellence, the ability to train staff, and clear communication of benefits and costs. We offer growth opportunities and performance-based bonuses in a dynamic clinic setting.

Qualifications

• Customer service-focused with outstanding patient experiences.
• Strong organizational and multitasking abilities.
• Past medical clinic/front desk experience preferred but not required.

Responsibilities

• Manage day-to-day operations of an established optometry clinic.
• Handle patient scheduling and insurance verification daily.
• Greet patients and guide them from check-in to check-out.
• Explain insurance benefits to patients and discuss health care costs.
• Train staff across clinic roles and prepare weekly performance reports.
• Ensure a welcoming, efficient patient-centered visit.
• Earn bonuses based on performance.

Skills

Customer service

Organizational skills

Multitasking

Spanish speaking

Computer skills

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Wellness resources

Do you love helping people feel welcome? Join our mission to provide an OUTSTANDING patient experience every time!

Open Eyes Vision Center is looking for a driven, organized, and people-focused clinic lead with excellent customer service skills to support our doctor in creating outstanding memorable patient visits. This is a perfect role for someone who enjoys people- helping them feel welcome and comfortable understanding their healthcare benefits and eye care needs. Providing outstanding patient care is our goal!

What You’ll Do:

• Focus on the day-to-day operations of our established optometry clinic
• Make patient scheduling and insurance verification part of your daily preparations
• Interact directly with patients in the clinic, from check in to check out
• Learn to verify and explain insurance benefits to patients
• Patiently work with patients to help them understand their health care costs
• Become a master at verifying medical and vision benefits
• Learn to perform and train every staff role within the clinic
• Prepare weekly clinic performance reports and data as needed
• Ensure every patient enjoys an efficient, welcoming, patient-centered experience
• Earn performance-based bonuses

What We’re Looking For:

• Customer service superstar who creates outstanding experiences for patients
• Strong organizational and multitasking skills – you know how to keep the plates spinning
• Previous medical clinic or front desk experience preferred but not required
• Computer experience and aptitude to learn new software
• Spanish speaking is a plus (not required)
• Salary based on proven experience and qualifications

Schedule:

• Full-time five days per week
• Saturdays are required – our busiest clinic days

What We Offer:

• Competitive hourly pay plus performance-based bonuses
• Health & dental insurance
• 401(k)
• PTO and paid training
• Real opportunities for career growth and advancement

Job Type: Full-time