Office Front Desk Assistant

LifeBridge Health; Ellicott City (MD); On-site; USD 21,000 - 38,000; Full time

Benefits offered by this job

Health coverage

Wellness programs

Mental health support

Retirement plan with employer match

Tuition reimbursement

Paid time off

On-site parking

Job summary

LifeBridge Health is seeking an administrative assistant to handle front-office tasks including outpatient appointment registration, scheduling, and medical records requests. The role answers telephone inquiries and supports patients, staff, and physicians with a proactive, service-oriented approach.

The position requires 1-3 years of medical office experience and offers benefits such as health coverage, retirement plans, tuition reimbursement, generous PTO, and on-site parking.

Qualifications

• 1–3 years of experience in a medical office.
• Experience handling registration, scheduling, and medical records requests.
• Strong telephone communication and customer service skills.

Responsibilities

• Register patients for outpatient appointments and schedule visits.
• Manage medical records functions, including release of information.
• Answer telephone inquiries and support patients, staff, and physicians with administrative tasks.

Skills

Registration

Scheduling

Telephone support

Administrative tasks

Job description

Summary:
Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians.

Experience:

• 1-3 years

Pay Range: $15.50 to $27.29 Based On Experience

Benefits:

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support
• 403(b) retirement plan with employer match, pension, and life and disability insurance
• Tuition reimbursement toward advanced degrees and specialty certifications
• Generous paid time off, fitness discounts, and free on-site parking

About Hospital

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.