OFFICE COORDINATOR - Outpatient

Universal Health Services, Inc.; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Challenging and rewarding work env.

Competitive compensation

Excellent medical, dental, vision

401(k) with company match

SoFi student loan refinancing

Tuition savings to continue nursing ed

Career development opportunities

Pet Insurance

Benefits Guest Website

Job summary

Universal Health Services, Inc. in Austin, TX, is seeking an Office Coordinator for Branches Outpatient with a focus on insurance verification and front-office duties. The role supports admissions and financial processes within the hospital’s outpatient services.

The position requires 2–5 years in a healthcare front office, high school diploma or GED, and experience in insurance verification. The department emphasizes accuracy, patient interaction, and efficient administrative flow.

Qualifications

• High school diploma or GED; some college preferred.
• Two to five years of front office experience in a healthcare-related field is required.
• Business office experience in a psychiatric hospital is highly desirable.
• Insurance verification experience.

Responsibilities

• Timely processing of insurance verifications for new patients.
• Coordinate and process admission verifications into the hospital patient accounting system.
• Coordinate between business office and Out-Patient department on all financial issues related to admissions.
• Research and resolve discrepancies in patient accounts, charges, admissions and discharges.
• Greet patients and complete consents/paperwork during admitting and discharging.
• Answer all incoming calls and return missed calls daily.
• General office duties: build charts, prepare packets, filing and ordering supplies.

Skills

Insurance verification

Front office

Healthcare setting

Education

High school diploma or GED

Job description

Responsibilities

About Austin Oaks Hospital

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. We are proud to be your community partner in mental health.

The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

More than anything else, our treatment relies on exceptional mental health services and dependable clinical staff.

Austin Oaks Hospital provides inpatient and outpatientpsychiatric servicesto stabilize symptoms of depression, anxiety and other behavioral health disorders.

Website: www.austinoakshospital.com

Position Summary:

Office Coordinator for Branches Outpatient -Insurance Verification key responsibilities include but ot limited to: The timely processing of insurance verifications on new patients. Will coordinate and process admission verifications into the hospital patient accounting system. Responsible for coordination between business office and the Out-Patient department on all financial issues regarding admissions. Researches and resolves discrepancies in patient account set-up, charges, charges and admission and discharge issures. Greets patients and completes consents/paperwork in the admitting and discharging process. Answers all incoming calls, and returns missed calls daily. General office duties: build charts, make packets, filing and ordering supplies for the department.

Branches Downtown

1110 E 32nd st

Austin TX 78722

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune Worlds Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

REQUIREMENTS:

Education: High school diploma or GED. Some College preferred.

Experience:

• Two to five years work experience in front office setting in a healthcare related field is required.
• Business office work experience in a psychiatric hospital higly desirable.
• Insurance verification experience

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.