Office Coordinator-Oncology

Southcoast Health System; Fall River (MA); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

403(b) retirement plan with company match

Tuition assistance

Employee wellbeing program

Job summary

Southcoast Health System is looking for an Office Coordinator for their Cancer Centers in Fall River and Fairhaven, MA. The role involves supporting patient check-ins, scheduling, and various administrative tasks. Candidates should have strong communication skills and a minimum of three years of related work experience.

The successful applicant will enjoy competitive pay, comprehensive benefits, and a commitment to diversity and employee wellbeing.

Qualifications

• Minimum of three years of related work experience.
• Prior training in ambulatory practice management is preferred.
• Must be fully vaccinated against seasonal influenza and COVID-19.

Responsibilities

• Check-in and check-out patients at assigned practice.
• Perform operational support functions including scheduling visits.
• Greet patients and manage telephone calls.

Skills

Strong communication skills

Attention to detail

Working knowledge of medical terminology

Customer service skills

Education

High school diploma or equivalent

Tools

Electronic medical records

Business office machines

Job description

Office Coordinator - Cancer Centers

Location: Fall River (506 Prospect St) and Fairhaven (208 Mill Rd); travel between sites required.

Hours: 40 hours per week

Shift: Day shift, 8:00 am - 4:30 pm

Responsibilities

Report to the Practice Manager/Administrator or designee. Check‑in and check‑out patients at assigned practice(s). Perform operational support functions including scheduling patient visits, tests, and complex oncology treatment plans. Greet patients, answer, and direct telephone calls. Perform clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equivalent to completion of four years of high school.
• Strong communication skills and the ability to handle multiple priorities with attention to detail.
• Working knowledge of medical terminology and excellent customer service and telephone etiquette.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts, or customer service preferred.
• Experience with electronic medical records, hospital patient registration systems, business office machines, and handling cash.
• Minimum of three (3) years of related work experience and prior training in ambulatory practice management preferred.
• Must be fully vaccinated against seasonal influenza and COVID-19, or be exempt with a signed statement for medical or personal reasons.

Benefits

• A culture of well‑being that embraces, respects, and celebrates diversity.
• Competitive pay and comprehensive benefits package.
• Generous earned time off package for regular status employees scheduled to work at least 24 hours.
• Employee wellbeing program.
• 403(b) retirement plan with company match.
• Tuition assistance / Federal Loan Forgiveness programs.
• Professional growth opportunities and customized leadership training.

Compensation

Pay rate will be determined based on level of experience.

Southcoast Health is an Equal Opportunity Employer.