Office Coordinator - Occupational Health Clinic - Citran

Mercy Health; Fairborn (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Competitive pay

Paid time off

401(k) with company contributions

Medical/dental/vision coverage

Job summary

Mercy Health is hiring an Office Coordinator for the Occupational Health Clinic - Citran. The role blends administrative and clinical duties to coordinate care, tests, and records.

Key responsibilities include scheduling, patient flow, documentation, and collaboration with billing. Candidates should have a high school diploma and prefer an associate degree, with 2 years of office or medical experience valued.

Qualifications

• High School Diploma required; Associate degree preferred.
• Experience in office or medical environment is preferred.
• Familiarity with occupational health workflows is a plus.

Responsibilities

• Provides patient care under provider instructions and protocols within scope.
• Handles phones, scheduling, filing, and patient flow to ensure efficiency.
• Coordinates care, scheduling tests, reporting, and records for referred patients.
• Maintains filing systems and documents with organized indexing.
• Maintains inventory of lab/testing supplies for screenings and tests.
• Collaborates with billing for financial accuracy in the service line.
• Supports on-site coordination, including on-call and after-hours as needed.

Skills

Patient care

Scheduling

Communication

Teamwork

Attention to detail

Conflict resolution

Active listening

Relationship building

Education

High School Diploma

Associates Degree

Tools

SYSTOC EHR

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

20

Work Shift:

Days/Afternoons (United States of America)

Office Coordinator - Occupational Health Clinic - Citran

** Part-time Hours - Within the office hours on Monday through Friday 8am to 5pm.

This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.

Essential Job Functions

• Provides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service line
• Performs basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flow
• Responsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.
• Initiates and maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexing
• Maintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and more
• Collaborates with billing to ensure accuracy with financial aspects of service line
• Supports on-site service coordination within client companies, which may include on-call and/or after-hours

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

BLS Basic Life Support – American Heart Association required

BAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferred

Education

High School Diploma required

Associates Degree preferred

Work Experience

2 years of experience in industry or an office or medical environment preferred

Training

SYSTOC Electronic Health Record preferred

OSHA recordability, access to care, obtaining authorization, Workers Comp Preferred

Hair, Saliva, DOT Urine and BAT Collection Preferred

Office Operations Preferred

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Adults (18-64 years)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be exposed to human blood and other potentially infectious materials.*

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Hazards

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Skills

• Monitor patient conditions during treatment
• Administer non-intravenous medications
• Inform medical professionals regarding patient conditions and care
• Record patient medical histories
• Budgeting & Financial Acumen
• Evaluate employee performance
• Analyzing data or information
• Scheduling
• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with family members
• Teamwork
• Conflict resolution
• Active listening
• Relationship building

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Occupational Health SF - Citran

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantative Action and Equal Opportunity Employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].