Office Coordinator - Occupational Health Clinic - Citran

Bon Secours Mercy Health; Fairborn (OH); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health seeks a part-time occupational health support role in Ohio. You will coordinate care, handle scheduling, and assist with clinical tasks under provider direction.

Responsibilities include patient flow, documentation, and collaboration with billing. Required BLS; DOT screens and EHR experience are preferred. On-site position with potential after-hours support within the occupational health service line.

Qualifications

• High school diploma required; associates degree preferred.
• At least 2 years in healthcare, office, or clinical setting preferred.
• BLS required; DOT urine screen and related certifications preferred.
• SYSTOC EHR experience preferred.

Responsibilities

• Provide patient care under provider instructions and clinical protocols within training.
• Handle basic office tasks: phones, scheduling, filing, and patient flow.
• Coordinate care: scheduling, testing, reporting, and records retrieval.
• Document and maintain comprehensive filing for correspondence and data.
• Maintain inventory of lab/testing supplies for screenings and tests.
• Collaborate with billing to ensure accuracy of financial aspects.
• Support on-site service coordination, including after-hours as needed.

Skills

Patient care

Scheduling

Communication

Teamwork

Attention to detail

Critical thinking

Education

High School Diploma

Associates Degree preferred

Tools

SYSTOC EHR

Job description

Part-time Hours - Within the office hours on Monday through Friday 8am to 5pm.

Part-time Hours - Within the office hours on Monday through Friday 8am to 5pm.

This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.

Essential Job Functions

• Provides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service line
• Performs basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flow
• Responsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.
• Initiates and maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexing
• Maintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and more
• Collaborates with billing to ensure accuracy with financial aspects of service line
• Supports on-site service coordination within client companies, which may include on-call and/or after-hours

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• BLS Basic Life Support – American Heart Association required
• BAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferred

Education

• High School Diploma required
• Associates Degree preferred

Work Experience

• 2 years of experience in industry or an office or medical environment preferred

Training

• SYSTOC Electronic Health Record preferred
• OSHA recordability, access to care, obtaining authorization, Workers Comp Preferred

Office Operations Preferred

• Hair, Saliva, DOT Urine and BAT Collection Preferred

Language

• None

Patient Population

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
• Adults (18-64 years)

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.*
• May be exposed to human blood and other potentially infectious materials.*
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.
• Required to car travel to off-site locations, occasionally in adverse weather conditions.

Hazards

• Exposure to x ray/electromagnetic energy
• Exposure to high pitched noises

Skills

• Monitor patient conditions during treatment
• Administer non-intravenous medications
• Inform medical professionals regarding patient conditions and care
• Record patient medical histories
• Budgeting & Financial Acumen
• Evaluate employee performance
• Analyzing data or information
• Scheduling
• Attention to detail
• Acceptance of authority
• Critical thinking
• Communication with family members
• Teamwork
• Conflict resolution
• Active listening
• Relationship building

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiritive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]