Office Coordinator – Kalamazoo, MI

Samaritas; Portage (MI); On-site; USD 21,000 - 22,000; Full time

Job summary

Samaritas is seeking an Office Coordinator for Family Services in Kalamazoo, MI. The role supports administrative and reception duties, ensuring a welcoming environment for staff, clients, and partners.

You’ll manage schedules, communications, mail, and office logistics, while assisting with data management and events. The position emphasizes strong customer service, organization, and teamwork in a mission-driven nonprofit setting.

Qualifications

• Education: High School Diploma or equivalent required; coursework in business administration or related field preferred.
• Experience: Minimum of two years in office administration, reception, or related role preferred.

Responsibilities

• Provide administrative and receptionist support to create a welcoming environment for staff, clients, and partners.
• Answer and direct calls, greet visitors, and respond to inquiries in a professional manner.
• Maintain staff schedules and coordinate daily office communications.
• Manage mail distribution and office supply inventory; coordinate purchases as needed.
• Create and update databases and reports; support leadership with admin tasks.
• Assist with office events, meetings, and program-related activities.
• Support recruitment activities including onboarding and coordination.

Skills

Customer service

Interpersonal skills

Organizational skills

Multitasking

Prioritization

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Now Hiring Office Coordinator Family ServicesLocation Kalamazoo MI Status Full Time Wage 1500 1600hour Schedule 830 am 500 pm

Welcome to Samaritas NationSamaritas is a Michigan based human service organization that connects people with families and communities empowers them to live their fullest life possible and creates a ripple effect of transformation The reference to the work of the Good Samaritan in our name is especially fitting as it reflects our mission values and the faith based services we provide every day

Be the Heart of Our Operations

Are you an organized detail oriented professional who thrives in a fast paced environment Samaritas is seeking an Office Coordinator to serve as the central hub of our office operations In this vital role youll provide administrative reception and operational support while helping ensure a welcoming experience for staff clients and community partners If youre passionate about providing outstanding service and enjoy keeping things running smoothly behind the scenes wed love to hear from you

What You’ll Do

• Administrative & Reception Support
• Serve as the first point of contact for visitors clients and callers creating a professional and welcoming environment
• Answer and direct incoming calls greet guests and respond to inquiries
• Maintain staff schedules and coordinate daily office communications
• Monitor and distribute incoming and outgoing mail
• Office Operations
• Maintain efficient office systems for handling petty cash mail phone messages reports and correspondence
• Inventory monitor and distribute office supplies and equipment
• Recommend and coordinate purchases with appropriate approvals
• Arrange maintenance and repairs for office equipment telephones computers and facilities as needed
• Data Management & Reporting
• Create maintain and update databases and records
• Generate reports and provide administrative support to leadership and program staff
• Assist with maintaining financial databases as applicable
• Safety Security & Event Coordination
• Coordinate office security safety and wellness initiatives
• Communicate changes to building policies and procedures to staff
• Support planning and coordination of office events meetings and special programs
• Team Support
• Assist with staff training coordination quality monitoring and program audits
• Support recruitment efforts including interviewing hiring and onboarding activities
• Provide backup administrative support to managers and leadership as needed

What You Bring

• Education High School Diploma or equivalent required Coursework in business administration office management or a related field preferred
• Experience Minimum of two years of office administration reception or related experience preferred
• Knowledge Skills & Abilities Excellent customer service and interpersonal skills Strong organizational multitasking and prioritization abilities Ability to work independently while managing multiple responsibilities Proficiency in Microsoft Office Suite including Word Excel and Outlook Strong verbal and written communication skills Ability to prepare professional business correspondence reports and summaries Basic mathematical skills including calculating percentages and performing arithmetic functions Ability to maintain confidentiality and handle sensitive information appropriately Experience working with diverse populations with compassion professionalism and respect Commitment to the Samaritas mission of serving others as an expression of the love of Christ

Why Join Samaritas

• Make a meaningful impact in your local community
• Work for a mission driven organization dedicated to transforming lives
• Collaborate with caring passionate professionals
• Grow your skills and career in a supportive environment
• Be part of a culture that values compassion teamwork and service

Ready to Make a Difference Every Day Whether youre welcoming a new client supporting program staff or keeping daily operations running efficiently your work will help create positive outcomes for the people and communities we serve

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