Documentation Coordinator, Foster Care - 10707

Samaritas; Ann Arbor (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Samaritas, a Michigan-based human services organization, is hiring a Documentation Coordinator for Foster Care programs. You will support onboarding, maintain files, and ensure accurate, compliant records while coordinating with HR and program teams.

The role emphasizes training staff on documentation standards, retention, and compliance, with audits and licensing support as part of ongoing quality assurance. Join a mission-driven team serving children and families across Michigan.

Qualifications

• Associate degree in a Human Services field preferred.
• Two or more years of experience in records management, compliance, quality assurance, human services administration, or a related field preferred.
• Knowledge of foster care, adoption, child welfare, and/or licensing requirements strongly preferred.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong verbal and written communication skills.

Responsibilities

• Documentation & Records Management: Support onboarding activities by collecting, reviewing, and maintaining required employment and program documentation.
• Maintain organized personnel, program, case, and archived files.
• Manage filing systems, document tracking processes, labeling, copying, and off-site storage coordination.
• Ensure the secure handling of confidential personnel and client information.
• Monitor records retention and maintain documentation according to agency standards.

Skills

Attention to detail

Organizational skills

Verbal & written communication

Multitasking

Collaboration

Discretion with confidential info

Education

Associate degree in Human Services

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

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Now Hiring: Foster Care Documentation Coordinator

Welcome to Samaritas Nation!

Samaritas is a Michigan-based human services organization dedicated to connecting people with families and communities, empowering them to live their fullest life possible, and creating a ripple effect of transformation. Inspired by the Good Samaritan, our mission-driven, faith-based organization provides compassionate services that strengthen individuals, families, and communities across Michigan.

#BeTheRock and help create ripples of positive transformation in the lives of children, families, and the communities we serve.

About the Role

Samaritas is seeking a highly organized, detail-oriented Documentation Coordinator to support our Foster Care programs. In this vital role, you'll help ensure the integrity, accuracy, and compliance of personnel and program documentation while supporting onboarding activities, file management, quality assurance initiatives, and regulatory compliance efforts.

If you thrive on organization, enjoy collaborating with diverse teams, and are passionate about supporting programs that positively impact children and families, this may be the perfect opportunity for you.

What You'll Do

Documentation & Records Management

• Support onboarding activities by collecting, reviewing, and maintaining required employment and program documentation.
• Maintain organized personnel, program, case, and archived files.
• Manage filing systems, document tracking processes, labeling, copying, and off-site storage coordination.
• Ensure the secure handling of confidential personnel and client information.
• Monitor records retention and maintain documentation according to agency standards.

Quality Assurance & Compliance

• Conduct regular reviews of personnel files, case files, program records, and onboarding documentation.
• Verify documentation is complete, accurate, timely, and compliant with agency policies and regulatory requirements.
• Identify missing, inaccurate, or outdated records and communicate findings to staff and supervisors.
• Recommend corrective actions and process improvements to strengthen compliance and documentation practices.
• Track required reports, legal documents, licensing requirements, and onboarding materials to support ongoing compliance.

Training & Staff Support

• Provide guidance and training to staff on documentation standards, onboarding requirements, filing procedures, records retention, and compliance expectations.
• Serve as a resource for documentation best practices across programs.
• Collaborate with Human Resources, supervisors, managers, and administrative teams to ensure consistency in recordkeeping and compliance efforts.

Audit & Administrative Support

• Assist with internal and external audits, licensing reviews, and compliance monitoring activities.
• Prepare documentation and records needed for audits and program reviews.
• Support administrative processes that promote efficient records management and quality assurance.

What We're Looking For

Education

• Associate degree in a Human Services field preferred.

Experience

• Two or more years of experience in records management, compliance, quality assurance, human services administration, or a related field preferred.
• Knowledge of foster care, adoption, child welfare, and/or licensing requirements strongly preferred.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong verbal and written communication skills.
• Professional and collaborative approach when working with internal and external stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of compliance standards, documentation requirements, and quality assurance processes.
• Experience auditing and maintaining documentation systems.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.

Why Join Samaritas?

At Samaritas, your work matters. Every accurate file, compliant record, and successful onboarding process helps support the life-changing services we provide to children and families throughout Michigan.

When you join Samaritas, you'll become part of a mission-driven team committed to:

• Making a meaningful difference in the lives of others
• Supporting children and families through critical services
• Living our values of compassion, integrity, and service

#BeTheRock #SamaritasNation #HumanServicesCareers #childwelfare #recordmanagement #filemanagement