Office Coordinator II

Unio Health Partners; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary and Health Benefits

Generous time off (start accruing on你的

Paid Holidays

401(k)

Company Discounts

Collaborative work environment - we

Employee Recognition

Job summary

Unio Health Partners is seeking an Office Coordinator II to implement and manage front-office services for the physician practice. You will coordinate with staff and physicians, support the Practice Manager, and ensure smooth daily operations at the front desk.

The role emphasizes patient information management, appointment scheduling, and effective communication with back-office teams. A medical setting background and Spanish language skills are advantageous, with benefits and team-oriented

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 4-5 years of prior experience in a medical setting preferred.
• Knowledge of state and federal laws that apply to the duties of this position.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Microsoft Office Skills (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Assist and support the Practice Manager in the daily management of the front office, helping to establish and maintain routine procedures specific to the practice as well as ensure that company policies are followed.
• Oversee day-to-day activities of the Front Office, serve as a resource for front office staff and as a liaison between staff and physicians and/or the Practice Manager.
• Communicate with back-office staff upon patient arrival. Ensure that instructions and other communications from the Physicians and/or the Practice Manager are conveyed to appropriate personnel.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Assist with entering and/or scanning patient information into various medical record systems.
• Review patient schedule and manage appointment reminder calls to patients.
• Exhibit behavior and communication skills that demonstrate commitment to superior customer service.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.
• Adhere to safety policies and procedures and may serve as the Safety Officer at the respective work site.
• Support and uphold established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and codes and requirements for regulatory agencies.
• Coordinate billing and liaison with billing service.

Skills

Bilingual Spanish

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

COMPANY DESCRIPTION

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

TheOffice CoordinatorIIis responsibleforthe implementation offront-officeservicesanddailyoperationsof thePhysician/s practice.Communication with staff in all departments is paramount in this position, ensuring that thefrontoffice operationneeds are met effectively and efficiently.

What you will be doing

• Assist and support the Practice Manager in the daily management of the front office, helping to establish and maintain routine procedures specific to the practice as well as ensure that company policies are followed.
• Oversee day-to-day activities of the Front Office, serve as a resource for front office staff andas a liaison between staff and physiciansand/or the Practice Manager.
• Communicate with back-office staff upon patient arrival.Ensure that instructions and other communications from the Physicians and/or the Practice Manager are conveyed toappropriate personnel.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Assistwith enteringand/or scanningpatient information into various medical record systems.
• Review patientscheduleandmanageappointment reminder calls to patients.
• Consistentlyexhibitsbehavior and communication skills thatdemonstratecommitment to superior customer service, including quality, care, and concern witheachinternal and external customer.
• Notify the physician if there are any schedule changes.
• Assistwith prescription refills when needed.
• Adhere to safetypolicies and procedures andmayserve as the Safety Officer at the respective work site.
• Support and uphold established policies, procedures,objectives, quality improvement, safety, environmental and infection control, and codes and requirements for regulatory agencies.
• Coordinate billing and liaison with billing service.

What you will bring to the team

• High school diploma orequivalentrequired.
• Bilingualin Spanish is a plus
• 4-5yearsof prior experience in a medical setting preferred.
• Knowledge of state and federal laws that apply to the duties of this position.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Microsoft Office Skills (Word, Excel, PowerPoint, Outlook).

Travel Requirements

• Occasional travel tovariousUNIO locations may be necessary.

What we can offer you

• Competitive Salary and Health Benefits (Medical, Dental, Vision)
• Generous time off (start accruing on your first day - no waiting period)
• Paid Holidays
• 401(k)
• Company Discounts
• Collaborative work environment - we want our employees to have a say in how we run our office
• Employee Recognition

Compensation is depending on a number of factors including a candidate’s qualifications, skills, competencies, or experience that may fall outside of the range shown