Office Coordinator

Crittenton Services; Weirton (WV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off

Paid Holidays + Birthday

401(k) Plan

Life Insurance (fully funded)

Tuition Assistance Program

Professional Development Training

Employee Assistance Program

Employee Referral Program

Job summary

Wellspring Family Services in Weirton, WV seeks a full-time Office Coordinator to support daily department activities while upholding strict confidentiality of all records and client information.

The role involves handling calls, scheduling appointments, managing referrals and invoicing, and assisting with EMR systems and document control. Strong organization and data entry skills are essential.

Qualifications

• High School diploma or GED certificate. An associates degree is preferred.
• Experience with Word and Excel; clerical tasks; copier, fax; 40 wpm; multi-line phone system.
• Excel and Word testing will be required.
• Ability to organize and prioritize workload; think independently and problem solve; handle crisis calls.
• Prior experience with EMR form build or relevant experience preferred.

Responsibilities

• Oversee general secretarial duties: answer phones, transfer calls, take messages, mail, and maintain office equipment.
• Maintain filing system for agency documents, including non-electronic forms.
• Collect co-pays, verify insurance, and manage invoices.
• Complete referral forms when referrals are accepted.
• Contact payor sources to confirm reimbursement eligibility.
• Assist with scheduling for intakes, Treatment Plan updates, testing, therapy sessions.
• Maintain documentation in the EMR system and pull reports.
• Assist with form building in EMR and web-based programs.

Skills

Phone system

Typing 40 wpm

Word & Excel

Organization

Problem solving

Education

High School diploma or GED

Associates degree preferred

Tools

EMR system

Job description

Wellspring Family Services has an opening for a full-time Office Coordinator in our Weirton, WV office. The Office Coordinator assists and provides support all of the daily activities of the department, while maintaining strict confidentiality and security of all records, conversations, proceedings, and information pertaining to the agency and clients.

Schedule:

Monday-Friday | 8:30am to 5:00pm

Benefits for Full-Time Employees:

• Health, Dental & Vision Insurance
• Generous Paid Time Off (accrual per pay period)- amount increases with length of service with the agency!
• 10 days of Paid Holidays + 1 additional paid day off for your birthday!
• 401(k) Plan
• Life Insurance Policy(fully funded by Crittenton)
• Tuition Assistance Program
• Paid Professional Development Training
• Employee Assistance Program
• Employee Referral Program

Qualifications:

• High School diploma or GED certificate. An associates degree is preferred.
• Experience working with computers including programs such as Word and Excel, clerical skills such as the ability use a copier, fax, type a minimum or 40 wpm and answering multi-line phone system.
• Excel and Word testing will be required.
• Ability to organize and prioritize workload; ability to think independently and to problem solve; ability to answer crisis calls.
• Prior experience with EMR form build or relevant experience preferred.

Responsibilities:

• Oversee all general secretarial office duties: answer phone lines, transfer calls, takes messages, send and sort daily mail, and maintain office equipment.
• Maintain a filing system of agency documents including non-electronic forms such as assessment forms, Intake Packets and signature pages
• Collect co-pays, verify insurance and maintain invoices on third party insurance consumers.
• Complete referral form when accepting referrals.
• Contact payor sources to confirm reimbursement eligibility.
• Assist the Clinical Supervisor and staff with scheduling appointments for intakes, Treatment Plan Updates that need psychologist participation, psychological testing, therapy sessions and other consumer appointments as needed.
• Maintain documentation in the ERM system. Pull and organize reports, including units tracking, from EMR system.
• Assist with form building in EMR system and supplemental web-based programs