Child Care Admin & Outreach Support Specialist

MountainHeart Community Services, Inc.; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

MountainHeart Community Services, Inc. seeks a diligent Office Assistant for the Child Care Referral and Resource – Region V, to provide front-line client support and administrative services.

Under general supervision, you will greet clients, handle mail and documents, assist case managers, maintain supplies, process payments, and help coordinate community outreach events while upholding agency values.

Qualifications

• High School Diploma or GED required.
• Proficient in basic office software and Word processing.
• Excellent verbal and written communication skills; reliable and organized.

Responsibilities

• Greet clients and community members professionally.
• Assist with filing, mail handling, and document processing.
• Maintain supplies and train/prepare packets for clients and providers.
• Process child care payments and manage records in system (LITT).
• Aid in community outreach events and coordinate resource materials.

Skills

Telephone skills

Communication skills

Teamwork

Empathy

Attendance punctuality

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

PATH

Office equipment operation

Job description

MountainHeart Community Services, Inc. seeks a diligent Office Assistant for the Child Care Referral and Resource – Region V, to provide front-line client support and administrative services.

Under general supervision, you will greet clients, handle mail and documents, assist case managers, maintain supplies, process payments, and help coordinate community outreach events while upholding agency values.