Office Coordinator

Prn Physical Therapy Pc; Village of Williamsville (NY); Sur place; USD 40 000 - 48 000; Plein temps

Résumé du poste

Prn Physical Therapy Pc is seeking an Office Coordinator to provide administrative support in designated rehab departments. This role under supervision assists therapists, coordinators and the Regional Director of Operations with routine tasks and scheduling.

The ideal candidate can handle phones, emails, patient check-in, and basic Excel/Word usage, while maintaining organized records and timely communication with the team.

Qualifications

• Tasks do not require professional training or education.
• Ability to follow supervisor directions and procedures.
• Strong front-desk and clerical capabilities.

Responsabilités

• Receive and relay admin tasks from supervisors.
• Obtain supplies for therapy operations and assist with linen changes.
• Monitor patient distress or equipment malfunctions and notify therapists.
• Maintain neatness of the Therapy Department per request.
• Complete other tasks to support safe, efficient therapy operations.
• Assist in creating supply lists for multiple facilities.
• Maintain administrative records and filing systems.
• Communicate needs of Area Clinical Coordinator and Regional Director promptly.
• Greet patients and assist with check-in; open doors when needed.
• Schedule patient visits; answer phones and respond to emails.
• Learn and use Excel, Word, EMR and other tech as needed.
• Schedule new evaluations within 48 hours of inquiry with insurance info.

Connaissances

Administrative tasks

Communication

Organizational skills

Outils

Excel

Word

Proprietary EMR

Google Docs

3CX

Description du poste

Description

POSITION SUMMARY

The Office Coordinator works under close supervision of the Area Clinical Coordinator and the Regional Director of Operations, and performs tasks that do not require professional training or education. The Office Coordinator is located in designated rehab departments also meets therapists' needs as well as routine tasks assigned.

MAIN FUNCTION

The Office Coordinator assists the Therapists, Area Clinical Coordinators and Regional Director of Operations in administrative duties.

POSITION DUTIES/RESPONSIBILITIES

• A. Office Coordinator receives work assignments of administrative tasks from the Area Clinical Coordinator and Regional Director of Operations.
• B. Office Coordinator obtains supplies necessary for use in therapist's patient treatments. Such as doing laundry (on site) and changing linens (pillowcases) as needed.
• C. Office Coordinator observes patients and notifies therapists of patient distress or malfunctioning equipment.
• D. Office Coordinator maintains the neatness of Therapy Department as requested by the Area Clinical Coordinator and Regional Director of Operations
• E. Office Coordinator completes other tasks to assist in safe and efficient operations within the therapy department.
• F. Office Coordinator assists in creating lists for supplies necessary for use in various facilities.
• G. Office Coordinator assists in maintenance of administrative record keeping systems.
• H. Office Coordinator communicates and coordinates the needs of the Area Clinical Coordinator and the Regional Director of Operations in a timely and constructive manner regarding the various facilities and topics including but not limited to customer service, caseload, and time sensitive documents.
• I. Office Coordinator greets patients and assists them to check in, occasionally opening the door as needed
• J. Office Coordinator schedules patient's future visits, answering phones, responding to emails in a timely manner.
• K. Office Coordinator is willing to learn and use technology and software to aide in organizing and reporting information including but not limited to Excel, Word, proprietary EMR, smart phone, Google docs, 3CX.
• L. Office Coordinator is responsible for scheduling new evaluations within 48 hrs of calling with insurance info.

PHYSICAL DEMANDS

1. Must be able to lift 35 pounds. Safe moving, lifting or transferring of patients is required.
2. Must be able to stand for extended periods of time.
3. Must demonstrate appropriate and applicable fine motor skills.
4. Must demonstrate adequate visual acuity for safety with patient interactions

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Receipt of this job description does not imply or create a promise of employment or an employment contract of any kind.