Coordinator-Rehab Office

Powerback; East Longmeadow (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Clinical Mentorship Program

Free CEUs via Medbridge

H-1B Visa Sponsorship

Relocation Assistance

Employee Discounts

Job summary

Powerback seeks an organized Rehab Office Coordinator to support our therapy teams across physical, occupational, speech, and respiratory services. You will help ensure licenses are current, assist with scheduling, and maintain departmental supplies and records.

Ideal candidates will have a high school diploma (Nursing Assistant cert preferred) and strong communication skills. This on-site role offers growth through mentorship, CEUs, and a supportive team environment.

Qualifications

• High school diploma or equivalent is required.
• Certification as a Nursing Assistant is preferred if state requires.
• Strong organizational and communication skills are essential.
• Ability to coordinate scheduling, documentation, and billing tasks effectively.

Responsibilities

• Ensure all therapist and assistant licenses are current and posted.
• Assist therapy staff in removing barriers to treatment and provide clinical education.
• Perform department maintenance including cleaning, equipment checks, and stock management.
• Ensure staff are current for mandatory trainings and annual reviews.
• Track and verify rehab staff PPDs, physician orders, and signatures.
• Monitor QIR changes and report to Rehab Director.
• Orient new staff to center and department.
• Coordinate scheduling of per diem/casual staff.
• Monitor productivity and efficiency; submit billing as directed.
• Coordinate patient scheduling with nursing as needed.
• Support clinical and non-clinical patient-related services within regulatory guidelines.

Skills

Organizational skills

Communication

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Nursing Assistant certification preferred

Job description

Overview

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.

With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.

Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Why Powerback?

• Benefits:We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
• Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.
• Support for New Grads:Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
• Continuing Education:Keep growing with free CEUs through Medbridge.
• H-1B Visa & Relocation Assistance:We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
• Perks at Powerback:Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.

Responsibilities

1. Ensures all therapist and assistant licenses are current and posted.
2. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.
3. Completes all department maintenance including cleaning of all mats and equipment, monitoring temperature of hydrocollator units, ensuring any mechanical checks or calibrations are completed according to schedule, emptying laundry, stocking supplies and clean laundry, ordering supplies under the direction of the Director of Rehab.
4. Ensures therapists are current for all mandatory and/or required in-services.
5. Tracks and ensures all rehab staff are current for PPDs.
6. Tracks physician orders and signatures.
7. Tracks annual screens and notifies therapists.Review QIR monthly for changes and report to Director of Rehab.
8. Completes technical audits of charts ensuring all documentation is present. Mails and tracks return of initial evaluations and certifications.
9. Under the direction of the Director of Rehab orients all new staff to the center and department.
10. Tracks due date of all merit reviews, distributes and collects feedback for performance reviews as directed by the Director of Rehab.
11. Coordinates scheduling of all per diem/casual staff under the direction of the Director of Rehab.
12. Tracks productivity and efficiency.
13. Submits billing.
14. Under the direction of therapists coordinates patient scheduling with nursing.
15. Responsibilities may include providing "Client related" and "Non-Client related" services to patients as directed by Therapists and Assistants within the parameters of:
16. 1. State practice laws;
17. 2. Local, state, and federal laws and regulations;
18. 3. Reimbursement rules and payor policies;
19. 4. Professional standards of practice and codes of ethics.
20. Performs other related duties as required.

Qualifications

1. The Rehab Office Coordinator must possess a minimum of high school diploma or equivalent.
2. Certification as a Nursing Assistant is also preferred (unless required by state).

USD $16.00 - USD $18.65 /Hr.