Office Coordinator

Lifepoint Health; Sylva (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off (PTO)

Tuition assistance and loan support

401(k) retirement with company match

Wellness programs and gym access

Job summary

Harris Regional Hospital, part of Lifepoint Health, in Sylva, NC, seeks an Office Coordinator to support the Wound Care clinic's daily operations, coordinating administrative workflows, reporting, financial processes, scheduling, communications, and EHR tasks for providers, staff, and patients.

You will ensure regulatory compliance, maintain accurate practice information, and offer responsive support in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required; Associate's degree preferred, with BLS certification required.
• Strong organizational and time-management skills to manage multiple priorities in a fast-paced clinical environment.
• Excellent communication and collaboration skills to support providers, staff, patients, students, and cross-functional teams.
• Critical thinking and sound judgment with the ability to assess situations and take appropriate action with minimal supervision.
• Strong attention to detail and accuracy in reports, documentation, scheduling, and EHR information.
• Technology proficiency to learn EHR systems and perform basic troubleshooting.

Responsibilities

• Coordinate administrative processes, communications, schedules, reports, and day-to-day priorities for the clinic and care team.
• Support regulatory compliance and update policies and procedures according to regulations and standards.
• Prepare and distribute billing, documentation, on-call, availability, and other recurring reports.
• Provide basic troubleshooting for the EHR and maintain accurate practice information.
• Monitor shared inbox, prioritize requests, and coordinate task distribution across teams.
• Coordinate staff development, recruitment activities, payroll, and student engagement.

Skills

Organizational skills

Time management

Communication

Regulatory compliance

Customer service

Education

Associate's degree preferred

BLS certification required

Tools

Electronic Health Record (EHR)

Job description

Your experience matters

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the Office Coordinator, joining our team, you're embracing a vital mission dedicated to making communities healthier. The Office Coordinator supports the day-to-day operations of the Wound Care clinic by coordinating administrative workflows, reporting, financial processes, scheduling, communications, and team support. This role also serves as a key resource for the EHR, helps maintain regulatory compliance, and ensures accurate, efficient, and responsive support for providers, staff, and patients. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Join our team of dedicated healthcare professionals at Harris Wound Healing & Hyperbaric Center, where we are committed to providing compassionate, personalized, and high-quality wound care in a welcoming environment. Our team of providers, nurses, and technicians has advanced training in wound care management, working with patients of all ages to accurately identify the cause of their wounds and develop tailored treatment strategies focused on achieving positive healing outcomes.

How you'll contribute

As the Office Coordinator, you will excel by:

• Keeping Wound Care operations organized and running smoothly by coordinating administrative processes, communications, schedules, reports, and day-to-day priorities for the clinic and care team.
• Supporting regulatory compliance and operational excellence by helping maintain and update policies and procedures in accordance with applicable federal and state regulations and organizational standards.
• Managing essential financial and operational processes by preparing and distributing billing, documentation, provider on-call, availability, and other recurring reports accurately and on schedule.
• Serving as a key resource for the electronic health record (EHR) by providing basic troubleshooting, maintaining accurate practice information, merging duplicate charts, unlocking charts, and supporting other system-related needs.
• Coordinating communication and workflow across teams by monitoring the shared electronic mailbox, prioritizing requests, and ensuring tasks are appropriately completed or distributed.
• Supporting a strong and engaged team by coordinating staff development, recruitment activities, payroll processes, and student engagement opportunities.
• Using critical thinking, sound judgment, and professionalism in a fast-paced healthcare environment, working independently, managing competing priorities, and taking appropriate action while providing responsive support to patients, providers, and colleagues.

Schedule: Full-time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access www.myhaywoodregional.com/locations/haywood-regional-health-fitness-center

What we're looking for

• High school diploma or equivalent required; Associate's degree preferred, with BLS certification required.
• Strong organizational and time‑management skills with the ability to manage multiple priorities, deadlines, and administrative responsibilities in a fast‑paced clinical environment.
• Excellent communication and collaboration skills to effectively support providers, staff, patients, students, and cross‑functional teams.
• Critical thinking and sound judgment with the ability to assess situations, make informed decisions, and take appropriate action with minimal supervision.
• Strong attention to detail and accuracy, particularly when managing reports, documentation, scheduling, financial processes, and electronic health record information.
• Technology proficiency and adaptability, including the ability to learn electronic health record systems, perform basic troubleshooting, and maintain accurate information.
• Professionalism and composure in a fast‑paced healthcare environment, with a commitment to confidentiality, regulatory compliance, organizational policies, and providing responsive support to patients, providers, and colleagues.

More about Harris Regional Hospital

Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully‑accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

EEOC Statement

"Harris Regional Hospitalis an Equal Opportunity Employer. Harris Regional Hospitalis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.