Front Office Coordinator - PRN

Memorial Physician Practices; Sylva (NC); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Comprehensive benefits

Financial protection and PTO

Career growth opportunities

Employee well-being programs

Free travel and entertainment discounts

Job summary

Memorial Physician Practices is seeking a Front Office Coordinator to manage day-to-day activities in our Sylva, NC office. This role includes coordinating patient registration, providing excellent customer service, and assisting with various administrative tasks.

The ideal candidate should have at least two years of experience in a healthcare setting, possess strong communication skills, and be able to work efficiently in a fast-paced environment. Comprehensive benefits and professional development opportunities are available.

Qualifications

• Minimum two years of clerical or administrative experience in a healthcare or office setting.
• Ability to work effectively in a high-volume, fast-paced environment.
• Experience in coding preferred.

Responsibilities

• Coordinate and manage front office activities.
• Register patients, verify data, and assist with forms.
• Provide excellent customer service to patients and visitors.

Skills

Customer service skills

Communication skills

Critical thinking

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Your experience matters

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others.

As a Front Office Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

More about our team

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do.

How you’ll contribute

• Coordinate and manage day‑to‑day activities in the front office of the Rehab Services Department.
• Receive, screen, and route visitors and telephone calls, responding to, escalating, and following up on inquiries and issues as appropriate.
• Register patients, verify data, and assist with completing forms; obtain and update demographic, billing, and third‑party coverage information, explaining policies and procedures as needed.
• Provide excellent customer service by greeting patients, families, and visitors warmly and professionally.
• Maintain files, office equipment, and departmental records with attention to detail and accuracy.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and efficient office operations.
• Maintain confidentiality and comply with HIPAA and hospital policies while assisting with scheduling, appointment reminders, or other support tasks.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we’re looking for

• Applicants should have a high school diploma or equivalent. Additional requirements include:
• High school diploma or equivalent required; additional clerical experience may substitute for education.
• Prefer a minimum of two years of clerical or administrative experience in a healthcare or office setting.
• Strong critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision.
• Ability to work effectively in a high‑volume, fast‑paced, and sometimes stressful environment.
• Excellent communication skills, basic math skills, and computer literacy.
• Coding experience preferred.
• Strong customer service skills and a service‑oriented personality, with the ability to manage multiple tasks simultaneously.

Schedule: PRN

This position will work in our Sylva, NC office, with potential to float to our Bryson City, NC office.

More about Harris Regional Hospital

Harris Regional Hospital is an 86‑bed acute care facility located in Sylva, NC. With a long‑standing reputation for excellent care, this fully‑accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women’s care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

EEOC Statement

Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.