Office Coordinator

Metro Wire & Cable Corp.; Sterling Heights (MI); On-site; USD 28,000 - 39,000; Full time

Job summary

Metro Wire & Cable in Sterling Heights is seeking an Office Coordinator who will greet visitors, answer calls, and maintain an organized front office. You will support day‑to‑day administration, mail management, meeting coordination, supplies, and cross‑department workflows.

The role also handles events, vendor and customer communications, data entry in ERP systems, records management, and office moves. This office‑based position may require local errands and occasional driving, with a reliable,

Qualifications

• High school diploma or equivalent is required or equivalent.
• Valid driver’s license may be needed for local errands.
• Professional phone manners and clear, courteous communication with customers and colleagues.
• Strong organization, attention to detail, and ability to prioritize amid interruptions.
• Comfort with data entry, Microsoft Office, and ERP/document management systems.
• Ability to handle confidential information with discretion and follow payment procedures.

Responsibilities

• Greet visitors and answer calls; route messages to the appropriate employees.
• Welcome guests, coordinate hosts, and prepare meeting spaces.
• Open, date-stamp, sort, and distribute mail; manage postage supplies.
• Maintain orderly files and contact lists; manage office records.
• Order and replenish office supplies; coordinate meeting lunches and room reservations.
• Coordinate employee apparel and promotional items; manage inventory and shipments.

Skills

Professional communication

Customer service

Organization

Attention to detail

Multitasking

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP systems

Document management systems

Job description

Employment Status: Full-Time, Non-exempt, Hourly, M-F 8-5

Position Summary

The Office Coordinator is the first point of contact for visitors and callers at Metro Wire & Cable’s Sterling Heights office. This role keeps the front office organized and supports day-to-day administration, including mail, meeting coordination, office supplies, local errands, and accurate recordkeeping. The position also coordinates company events, customer and vendor information requests, operational paperwork, and workplace needs while supporting employees across departments and locations.

Essential Duties and Responsibilities

Front Office and Administrative Support

• Answer and route incoming calls; screen calls and take accurate messages for employees and leadership.
• Welcome visitors and customers, coordinate with their hosts, and prepare meeting spaces as needed.
• Open, date-stamp, sort, and distribute incoming mail; prepare outgoing mail and maintain postage supplies.
• Maintain orderly paper and electronic files, contact lists, emergency contact information, and office records.
• Order and replenish office, café, and conference-room supplies; coordinate meeting lunches and room reservations.
• Coordinate employee apparel and promotional items, including size confirmations, inventory, distribution, and shipments to other locations.
• Run local business errands using a company vehicle, including trips to the bank, post office, and suppliers.
• Assist with customer calendars, special projects, freight, PO receivers, and other administrative needs across departments.

Event Planning and Employee Experience

• Coordinate & procure employee appreciation activities, birthday and anniversary recognition, customer and vendor events, meetings, tours, and training; maintain the annual event calendar.
• Organize approved event budgets, quotes, vendors, schedules, attendees, menus, room setup, signage, and deliveries.
• Manage invitations, RSVPs, reminders, event materials, giveaways, photographs, and follow-up.
• Support approved donations, sponsorships, community events, and volunteer activities by coordinating registrations, payment requests, and required company materials.

Customer, Vendor, and Brand Support

• Maintain approved company setup information and coordinate customer and vendor requests for tax documents, company details, and supporting forms; route sensitive banking requests to Finance.
• Provide approved logos, signage, printed materials, and basic communications support for company events and internal announcements.

Operational and Executive Support

• Assist Purchasing, Sales, Warehouse, IT, Finance, and leadership with assigned administrative projects, data entry, document scanning, and ERP updates.
• Follow up on status requests and acknowledgments and route exceptions to the employee responsible.
• Collect and route customer documentation for special-handling orders, including packing slips, proof of delivery, and other required backup.
• Maintain checklists and standard templates, document repeatable workflows, and identify ways to improve administrative efficiency.

Facilities and Workplace Coordination

• Coordinate approved office equipment, furniture, appliances, and service needs with internal owners and vendors; maintain routine vendor contacts.
• Support office moves, renovations, seating changes, and communications about workplace disruptions.
• Perform other related duties as assigned and share effective practices across locations.

Qualifications

• High school diploma or equivalent required; prior office administration, reception, customer service, or event coordination experience preferred.
• Valid driver’s license and driving record acceptable under company policy for local errands.
• Professional phone manners and clear, courteous communication with customers, visitors, vendors, and employees.
• Strong organization, attention to detail, and ability to prioritize competing requests through frequent interruptions.
• Comfort with data entry, document scanning, email, Microsoft Office, and learning ERP and document management systems.
• Ability to handle customer, employee, and financial information with discretion and follow payment approval procedures.
• Ability to remain professional during frequent interruptions, prioritize competing requests, follow through on commitments, and provide responsive service while maintaining accuracy and confidentiality.

This office-based position uses standard equipment and includes occasional local driving and moving supplies or files weighing up to 20 pounds.