Office Coordinator

Advocate Health; Rome (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Advocate Health in the United States seeks an office professional to support the Rehab/Occupational Services department. The role emphasizes accurate documentation, scheduling, and assisting with program development.

Requirements include a High School Diploma, 2 years of healthcare office experience, and proficiency with MS Word, Excel, and email. The position involves workload management, cross-training, and community education participation.

Qualifications

• Must have High School Diploma or equivalent.
• Two years of office experience in healthcare preferred.
• Computer proficiency in MS Word, Excel and email.

Responsibilities

• Develops personal and professional goals and promotes professional growth.
• Assists in development of Rehab/Occupational Services through policy, performance improvement and marketing.
• Provides cross training and mentorship to co-workers.
• Participates in department/community education activities.
• Maintains and completes documentation according to established guidelines.

Skills

MS Word

Excel

Email

Education

High School Diploma or equivalent

Associate’s degree or some college coursework

Tools

MS Word

Excel

Job description

Major Responsibilities

Participates in Professional and Organizational Development

• Develops and implements personal and professional goals and promotes professional growth.
• Assists in the ongoing development of the Rehab/Occupational Services department and program through defining the philosophy and objectives, performance improvement, policy and procedure development, marketing, etc. as requested. Participates in one Rehab work group.
• Assists in professional growth of co-workers through providing cross training and program development (i.e. conducts one in service/year, acts in mentor role, etc.).
• Participates in two department and/or hospital education, promotion and/or advocacy activities within the community.

Maintains an Efficient and Effective Work Schedule

Maintains an Efficient and Effective Work Schedule

• Maintains workload that is consistent with other staff members including distribution of patients to other staff. Willingly accepts new patients and assignments.
• Utilizes allotted time and resources effectively to accomplish goals. Able to prioritize and/or reorganize workload in response to stat or heavy workload. Offers assistance to coworkers. Able to perform several tasks simultaneously. Effectively solicits help from others when necessary.
• Initiates correction of minor problems as they occur. Demonstrates competency in primary assigned program.

Maintains and Completes Documentation According to Established Guidelines

Maintains and Completes Documentation According to Established Guidelines

• Identifies important information and brings to someone’s attention. Follows up with person to make sure needs were met. Types letters, reports, presentations, etc. as requested.
• Performs general office duties. Consistently orders, organizes and monitors office and clinical supplies within budget allowances. Performs filing, copying, etc.
• Maintains employee related records to satisfy hospital/practice requirements including education, PI, competencies, ETO, etc. Works closely with the Coordinator and staff to organize and schedule meetings and maintain minutes.
• Compiles Occupational Health Services activity reports. Maintains Occupational Health Services expense reports.
• Enters charges into financial system and reports financial information. Maintains copies for departmental records. Consistently monitors accuracy.
• Maintains the health database for account and marketing purposes.
• Serves as Stolas System Administrator to provide support to other departments/practices and coordinates revision with IS as needed. Assists with development of databases.
• Communicates with team members and customers in a manner that can be understood by the population served.

Certification Required

• None

Education Required

• High School Diploma or equivalent

Work Experience Required

• Computerproficiencyin MS Word,Exceland email
• Office experience to include filing, faxing,phonesand other basic office functions.

Preferred Education

• Associate’s degree or some college coursework

Preferred Experience

• 2 year office experience in the healthcare field

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.