Office Coordinator

Pro24 Contracting, Inc.; Corcoran (MN); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Hybrid work model

Health Insurance stipend

401K

Job summary

Pro24 Contracting, Inc. is seeking an Office Coordinator in the Minneapolis metro area.

This hybrid role combines remote work with 1–3 in-office days, handling customer communication, paperwork, CRM entry, and office organization to support the sales, production, and operations teams. Ideal candidates have 1+ year in an office or customer service role, strong organizational skills, a professional phone manner, and familiarity with JobNimbus/QuickBooks-like software.

Qualifications

• 1+ year in an office, administrative, or customer service role.
• Strong organization and ability to track details and deadlines.
• Friendly, professional phone manner.
• Experience with estimating or invoicing software (e.g., JobNimbus, QuickBooks, Acculynx).
• Comfortable learning new software and CRM systems.

Responsibilities

• Enter estimates into our CRM (JobNimbus).
• Pull measurement reports for upcoming jobs.
• Pull permits for upcoming projects.
• Send payment requests to customers.
• Prepare and send paid-in-full receipts and workmanship warranty documents.
• Send thank-you cards, customer gifts, and review requests after completed projects.

Skills

Strong organization

Friendly professional phone manner

Independent work from home

CRM experience (JobNimbus)

Tools

JobNimbus

Acculynx

QuickBooks

Job description

Job Title: Office Coordinator

Company: Pro24 Contracting, Inc.

Location: Minneapolis Metro Area, MN

Employment Type: W2 Hourly - Hybrid Remote Job

Pay: $23.00-$25.00 an hour

Reports To: Operations Manager / General Manager

About Us

Pro24 Contracting is a fast-growing, customer-obsessed home exterior remodeling company based in the Minneapolis Metro area. We specialize in premium roofing, siding, and window installations, delivering top-tier workmanship and exceptional service to homeowners throughout Minnesota and the region. Our mission is to be the most trusted and respected exterior contractor in the region.

About the Role

The Office Coordinator is the backbone of our day-to-day operations. You'll handle customer communication, paperwork, CRM entry, filing, and office organization. You'll support our sales, production, and operations teams. This is a hybrid role: you'll work from home most days and come into the office 1–3 times per week.

Core Responsibilities

Customer & Job Administration

• Enter estimates into our CRM (JobNimbus)
• Pull measurement reports for upcoming jobs
• Pull permits for upcoming projects
• Send payment requests to customers
• Prepare and send paid-in-full receipts and workmanship warranty documents
• Send thank-you cards, customer gifts, and review requests after completed projects

Phones & Leads

• Manage the company phone (a cell phone) during business hours
• Answer calls professionally and route them to the right team member
• Gather key information from new callers, such as contact details, address, and project needs, and hand it off to the sales department so a rep can be assigned

Office, Filing & Supplies (in-office days)

• File paperwork turned in by sales reps after confirming it's recorded in the correct job files in our CRM
• Monitor paperwork and printed materials, and notify the Operations Manager when supplies run low
• Pick up print orders from Office Depot as needed
• Keep the office clean, swept, dusted, and organized

Inventory

• Keep an inventory count of branded apparel and product samples
• Keep inventory organized, easy to access, and restocked
• Let the Operations Manager know when items need to be reordered or replaced

Team Support

• Assist the Production Team and Operations Manager with other tasks and business need as needed

Qualifications

• 1+ year of experience in an office, administrative, or customer service role (construction or home services experience is a plus)
• Strong organization and follow-through. You keep track of details and deadlines
• Friendly, professional phone manner
• Experience/familiarity with estimating or invoicing softwares similar to Quickbooks, JobNimbus, Acculynx, etc.
• Comfortable learning new software (CRM experience, especially JobNimbus, is a bonus)
• Able to work independently from home and manage your own time
• Reliable transportation and a valid driver's license for office days and supply pickups
• Able to lift up to 50lbs (apparel boxes, product samples, print orders, etc.)

Schedule

• Full-time, Monday–Friday, 9:00 AM–5:00 PM
• Hybrid: remote with 1–3 in-office days per week dependant on season and office needs

Benefits

• Paid time off, sick time, personal days, and holiday pay.
• Health Insurance stipend and 401K.
• Additional benefits to be introduced as the Company grows.

Pro24 Contracting is an equal opportunity employer