Office Operations Coordinator

Gutter Shutter of St Cloud; Saint Joseph (MN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Paid time off

Training & development

Vision insurance

Job summary

Gutter Shutter of St. Cloud in Minnesota is seeking a sales and office support professional to schedule appointments and production bookings in response to inquiries received by phone, email, and other leads.

You will answer phones, relay messages, enter new prospects into company systems, maintain the calendar, and coordinate with all departments to move projects forward. This is a full‑time, in‑person role with $17/hour plus commissions and bonuses based on performance.

Qualifications

• High school diploma or equivalent.
• Proficient in English, both written and verbal.
• Experience in business development or inside sales is a plus.
• Familiarity with Salesforce CRM software is advantageous.
• Strong communication and client engagement skills.
• Ability to multitask and prioritize tasks.
• Office experience including answering phones and data entry.

Responsibilities

• Schedule sales appointments and production jobs.
• Answer phones and relay messages.
• Enter new prospects into company systems.
• Create and maintain customer records.
• Set appointments for the sales team.
• Maintain company calendar.
• Communicate with all departments.
• Assist with day-to-day office operations.
• Other duties as assigned by the operations manager.

Skills

Customer service

Inside sales

Multitasking

CRM familiarity

Education

High school diploma

Tools

Salesforce CRM

Job description

Benefits:

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About Us:

Gutter Shutter of St. Cloud was built on a simple promise: homeowners deserve better. Too many contractors ignore calls, rush jobs, and overlook customer care — so we chose to do the opposite.

For us, service matters just as much as craftsmanship. We take time to understand the issues you’re seeing, explain real solutions, and deliver work that’s done right the first time. We use only top‑quality materials, never subcontract our installations, and finish every project with a full walk‑around to ensure customers are completely satisfied.

We take pride in our work, and it shows in every home we protect.

The Opportunity:

To schedule sales appointments and production jobs in response to inquiries gathered via phone, email, and other lead sources; and to provide clerical support to the team.

Your Contribution:

Answer phones, relay messages, and enter new prospects into company systems

Make appointments for the sales team

Maintain company calendar

Create and maintain detailed and accurate customer/job records in company systems

Contact future, present, and past customers via phone and/or email in order to determine overall interest of prospective customers, setting appointments for the sales team or updating customer records with reason(s) for not moving forward

Communicate and work with all departments

Assist with day-to-day running of the office

Other related duties as delegated by the operations manager

About You:

High school diploma or equivalent

Proficient in English, both written and verbal

Experience in business development or inside sales is a plus

Familiarity with Sales Force CRM software is advantageous

Strong communication skills and the ability to engage effectively with clients

Ability to multitask and prioritize tasks efficiently

Previous office work experience: answering phones, computer work, filing, organizing, etc.

Effective verbal/written communication; strong interpersonal relationships

Ability to handle confidential information with discretion and deal with sensitive issues in a diplomatic manner

Able to perform project duties from initiation to completion

Prioritize and manage multiple tasks to meet project deadlines

Able to work effectively in an environment of changing priorities and goals

Your Reward:

40 hours per week at a minimum of $17 per hour

All follow-up sales, Google Reviews, and other forms of driving sales and leads come with commissions and bonuses which could well exceed weekly pay

Job Type: Full-time

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

St Joseph, MN 56374 (Preferred)

Ability to Relocate:

St Joseph, MN 56374: Relocate before starting work (Preferred)

Work Location: In person