Office Coordinator

Socket.dev; Arden Hills (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance with HRA options

Dental insurance

401(k) retirement plan

Generous PTO

Work-life balance

Job summary

TRU Healthcare is seeking an Office Coordinator in Arden Hills, MN to support patients, caregivers, and clinical teams. The role involves welcoming visitors, handling calls, payroll processing, and coordinating insurance verifications and referrals.

The ideal candidate will have healthcare office experience, EMR familiarity, and a collaborative, organized approach to daily tasks. This on-site position runs Monday–Friday, 8:00 AM–4:30 PM.

Qualifications

• Friendly, welcoming demeanor and ability to interact with a wide variety of people.
• Ability to multitask and prioritize in a busy environment.
• Strong organizational skills and attention to detail.
• Experience in a medical office or healthcare setting preferred.
• Experience with an electronic medical record (EMR) system desired.
• Prior authorization and insurance verification experience a plus.

Responsibilities

• Serve as the first point of contact for patients, visitors, caregivers, and staff.
• Answer incoming calls, route inquiries, and communicate professionally and empathetically.
• Process weekly payroll for caregiver staff.
• Complete insurance verification and process referrals, assist with prior authorizations.
• Maintain caregiver employee files and assist with onboarding paperwork.
• Provide administrative support to clinical and office teams to ensure smooth operations.

Skills

Multitasking

Customer service

Organization

EMR experience

Insurance verification

Tools

EMR system

Payroll software

Job description

Office Coordinator

Arden Hills, MN | Monday-Friday, 8:00 AM-4:30 PM

Do you thrive in a fast-paced environment where no two days are exactly alike? Are you organized, personable, and great at keeping things moving behind the scenes? Join TRU Healthcare as an Office Coordinator and play an important role in supporting our patients, caregivers, and clinical teams.

About TRU Healthcare

At TRU Healthcare, we believe healthcare is about more than providing services- it's about caring for people. We're committed to serving our Minnesota communities, including individuals and families who may face barriers to accessing traditional healthcare.

Our culture is built aroundservant leadership, empathy, altruism, and integrity, and we strive to create a workplace where employees feel supported, appreciated, and connected to the work they do.

What You'll Do

As an Office Coordinator, you'll be an essential part of our Arden Hills team, helping ensure the office runs smoothly and our patients and staff receive the support they need.

Your responsibilities will include:

• Welcome & Support: Serve as the first point of contact for patients, visitors, caregivers, and staff, creating a welcoming and professional experience.
• Manage Communications: Answer incoming calls, respond to questions, route inquiries appropriately, and communicate with professionalism and empathy.
• Process Payroll: Accurately process weekly payroll for our caregiver staff.
• Coordinate Insurance & Referrals: Complete insurance verification, process incoming referrals, and assist with prior authorizations.
• Support HR Operations:Maintain employee files for our caregiver staff and assist new employees complete onboarding paperwork as needed.
• Support Clinical Operations: Provide administrative support to clinical and office teams to help ensure efficient, high-quality service delivery.
• Stay Organized: Manage multiple priorities, deadlines, and incoming requests while keeping tasks organized and moving forward.
• Support Our Culture: Participate in TRU's 24 Expressions of Company Culture (24 ECCs) and contribute to a positive, collaborative workplace.

What We're Looking For

The ideal candidate is someone who:

• Is friendly, welcoming, and comfortable interacting with a wide variety of people.
• Canmultitask effectively and prioritize competing demands in a busy environment.
• Is organized, detail-oriented, and able to think quickly and solve problems.
• Has previous experience working in amedical office or healthcare setting.
• Has experience working with anelectronic medical record (EMR).
• Has previousprior authorization experience.
• Has experience withinsurance verification (preferred).
• Is comfortable working independently while also being a collaborative team member.
• Can workin the office Monday-Friday, 8:00 AM-4:30 PM.

Why TRU Healthcare?

At TRU, your work has a purpose. You'll be part of a team that values both the people we serve and the people who serve them.

You’ll enjoy:

• The opportunity to make a meaningful impact in the lives of patients and families.
• A supportive, collaborative workplace where your contributions are recognized.
• Opportunities for professional growth and continued learning.
• A culture that values teamwork, appreciation, and having fun while doing meaningful work.

Benefits

• Medical insurance with HRA options
• Dental insurance
• 401(k) retirement plan
• Generous PTO
• A workplace that values work-life balance
• Mileage reimbursement for eligible work-related travel

Ready to Join the TRU Team?

If you're organized, people-focused, and ready to make a difference in a role that keeps you engaged and connected to the people we serve, we'd love to meet you!