Patient Access Representative I - 2nd Shift

IHA; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Referral bonus available!

Daily pay!

Overtime available!

Benefits available on day one!

Tuition assistance!

Ample opportunities for growth!

Job summary

Trinity Health Des Moines is seeking a Data Analyst to support operational performance through data collection, reporting, and analysis. You will compile and present analytical reports, identify opportunities, and drive data-informed decisions.

The role focuses on data management, performance improvement, and collaborating with leadership to translate insights into actionable strategies. A strong eye for detail and ability to handle multiple priorities in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent is required.
• HFMA CRCR or NAHAM CHAA within one year of hire.
• Medical terminology knowledge is a nice to have.

Responsibilities

• Distribution of analytical reports.
• Researches, collects & analyzes information to identify opportunities and develop solutions.
• Collaborates on performance improvement activities as indicated by program efficiency & patient experience.
• Utilizes multiple system applications to perform analysis, create reports & develop educational materials.
• Ensures compliance with policies, procedures & guidelines for quality and safety.

Skills

High energy

High volume environment

Mission alignment

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Physical & Mental Requirements & Working Conditions

Employment Type

Full time

Shift

Evening Shift

Description

2nd Shift 1500-2330, Rotating Weekends

CONSIDER US!

• REFERRAL BONUS AVAILABLE!
• DAILY PAY!
• OVERTIME AVAILABLE!
• BENEFITS AVAILABLE ON DAY ONE!
• TUITION ASSITANCE!
• AMPLE OPPORTUNITIES FOR GROWTH!

WHAT IT TAKES TO SUCCEED

• High energy
• Work well in high volume environment
• Aligning to the Trinity Health Mission, Vision, and Core Values

ESSENTIAL FUNCTIONS

Our Trinity Health Culture

Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Work Focus

Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.

Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Responsible for distribution of analytical reports.

Process Focus

Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.

Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Data Management & Analysis

Research & compiles information to support ad-hoc operational projects & initiatives.

Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.

Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.

Maintains a Working Knowledge

of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

MINIMUM QUALIFICATIONS

High school diploma or equivalent.

HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional Exposure to interruptions, shifting priorities & stressful situations. Frequent Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous Perform manual dexterity activities & / or grasping / handling. Frequent Ability to climb, kneel, crouch & / or operate foot controls. Occasional Use a computer / other technology. Continuous Sit with the ability to vary / adjust physical position or activity. Continuous Maintain a safe working environment & use available personal protective equipment (PPE). Frequent Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous Ability to provide assistance in the event of an emergency. Occasional Direct Healthcare Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect Healthcare / Support Services: Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional Lift a maximum of 30 pounds unassisted. Occasional Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional Encounter a clinical / patient facing / hands on interactive work environment. Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous Work outdoors with variable external environmental conditions. Occasional

QUALIFICATIONS

Minimum Qualifications

High school diploma or equivalent.

HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Additional Qualifications (nice To Have)

Medical terminology required & knowledge of diagnostic & procedural coding

Insurance verification with the ability to explain benefits, secure necessary authorizations

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.