Office Clerk PT

Lowes Foods; Los Angeles (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Lowes Foods is seeking a Guest Service Clerk in Los Angeles, CA to supervise checkout operations and ensure the fastest, friendliest guest experience through consistent app of Guest Service Standards. You will perform all related sales assets tasks and support front-end operations to maintain a smooth and efficient store flow.

You will handle cash-related duties including weekly reports, deposits, and accuracy checks, while ensuring security and proper documentation.

Qualifications

• Friendly, outgoing personality and good guest interaction skills.
• Ability to work well with others and supervise training.
• Must be 18 years or older and able to stand for extended periods.

Responsibilities

• Oversee sales, cash and invoice accounting tasks.
• Prepare weekly cash report and documentation.
• Process beer/wine payments and customer money orders as needed.
• Handle and oversee cashier activities, payroll check approvals, and daily cash counts.
• Maintain cash office security and tills; ensure accuracy of cash handling.

Skills

Friendly personality

Team player

Math skills

Computer literacy

Front-end operations knowledge

Supervisory/training ability

Multi-tasking

Guest service skills

Age 18+

Stamina/standing ability

Reading and comprehension

Attention to detail

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.

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