Office Clerk PT

Lowes Foods, LLC; Cary (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking a friendly Guest Service Clerk to supervise and provide guests with the fastest and most pleasant checkout experience through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

This role includes cash handling, invoice processing, deposits, scheduling, and ensuring No Noticeable Wait policies are followed. Candidates should be comfortable with math, stand for long periods, and work well with others.

Qualifications

• Friendly, outgoing personality with good communication skills.
• Ability to work well with others and provide guest service.
• Ability to stand for extended periods and lift light loads.
• Strong math skills and basic computer proficiency.
• Familiarity with front-end operations and cash handling.

Responsibilities

• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Handle and oversee cashier-related activities.
• Ensure daily cash count accuracy.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Maintain cash office security and supplies.
• Monitor and audit front-end activities and shifts.
• Maintain daily front-end schedule to ensure service level.
• Process guest orders to follow No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly personality

Customer service

Team player

Cash handling

Math skills

Computer skills

Tools

POS software

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• Sales, Cash and Invoice Accounting
  • Prepare weekly cash report and accompanying documentation.
  • Maintain sales related information.
  • Process invoices and transfers as assigned.
  • Process beer/wine payments.
• Cash Related Activities
  • Prepare bank deposits according to policy.
  • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • Handle payroll check approval/cashing according to company policy.
  • Ensure that an accurate daily cash count is completed.
  • Process guest needs such as money orders, stamps, lottery tickets, etc.
  • Process returned checks according to policy.
• Cash Office Security
  • Ensure the security of the cash office and store funds.
  • Maintain accountability standards of cashier tills.
  • Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports
  • Monitor and analyze the Operator Activity Report.
  • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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